Please note that whilst we try hard to meet the needs of every individual, Beaches Negril, Sandals Regency La Toc, Sandals Grenada and Sandals Ochi are not equipped to cater for the physically challenged and therefore we do not recommend them to customers who require special assistance. Unique Travel will apply any payments made toward the purchase price against any cancellation charges and will refund any balance remaining after the payment of any charges. of this Contract, the Guest will be required DURING THE HOTEL CHECK-IN PROCESS UPON ARRIVAL, to separately and specifically sign and assent to the Forum Selection and Choice of Law provisions. Nothing contained herein shall be deemed or construed to create any financial or other liability or responsibility on Sandals for or on behalf of, or in relation to, any of the various Travel Agents or Agencies listed in this website. ; Retrieve your Room & Airfare by filling out the information below: is given as general guidance and in good faith but we do not accept liability for any decisions made on the basis of the information supplied. We try hard to make sure that the advertised price is the most up-to-date price, but prices can change at short notice. The company doesn't provide a cancellation email address, and there are no cancellation FAQs on its website. Sandals will have no further responsibility or liability to you. NB. Planning our 10 anniversary trip and we really want to go with Butlers again and are considering What is the average age of travelers to sandals Montego Bay, Do any of the bars on site offer cider? UNDERSIGNED GUEST(S) UNDERSTANDS AND ACKNOWLEDGES THAT THIS WAIVER INCLUDES CLAIMS BASED ON NEGLIGENCE AND/OR THE ACTION(S) OR INACTION(S) OF THE RELEASEES. A customer service representative will then join the chat and help you with whatever you need. Please check with us if you are unsure at the time of booking. We have no liability to make any payment to you in relation to the Denied Boarding Regulations or in respect of any flight cancellation or delay, downgrading of any flight ticket or denial of any boarding as the full amount of your entitlement to any compensation or other payment (as dealt with above) is covered by the airlines obligations under the Denied Boarding Regulations. Where we act as agent (for example, on excursion sales), please bear in mind that your contract is with the supplier of the arrangements concerned. 11 PASSPORTS & VISA REQUIREMENTS: It is the passengers responsibility to be in possession of a valid machine readable passport and/or visa if required. Only one name change permitted. Pay for Wedding Holiday periods may be subject to additional cancellation charges. It is possible to contact Sandals Resorts via their social media pages. Please note that our retail store is currently closed until further notice. Our agreement with you is set out in the Terms, which sets out what you can expect from us when you buy a package holiday or accommodation only via the Website or through our contact centre. Click Cancel. For injury and illness claims, you can request the ABTA mediation procedure and we have the option to agree to this. It may be necessary to reconfirm your flight with the airline prior to departure. Customer service representatives are available from 7 AM to 11 PM EST, seven days a week. If you are disruptive and prevented from boarding your outbound flight, we will treat your booking as cancelled by you from that moment, and you will have to pay cancellation charges as set out in Section 9. The confirmed destinations and travel dates are: All Cabins (First, Club World, World Traveller Plus and World Traveller), Antigua, Barbados, Grenada, Saint Lucia, Bahamas or Turks & Caicos. When you become a member of the Sandals Select Rewards program, you join an exclusive group of guests that call our resorts their Home Away From Home. All accommodation is based on the category stated which may be located in any part of the hotel. UK If booking in the UK you will be able to pay a deposit for your holiday should you wish to for any booking made more than 71 days before departure (the start date of the holiday you have booked with us), with the full balance due 71 days prior to departure. 9 HEALTH & TRAVEL ADVICE: The Foreign and Commonwealth and Development Travel Advice Unit issues and frequently updates advice for those travelling outside of the UK as to safety and security, entry requirements, travel warnings and health. Link for Panache Triple Strap Sandals Copied Shop the look. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate, or a suitable alternative. While some double rooms in the hotels have two double beds, this is not always the case and, depending on the size of the hotel rooms, some may only have one double bed or two single beds. If there is a mistake, and the actual price is lower than that given at the time of booking, we will only charge you the lower amount. Any airline concerned may however provide refreshments etc. Please include your holiday reference number on your email and include your daytime and evening telephone numbers. All bookings for Awa Seaside Butler Bungalow with Private Pool at Sandals Royal Curacao will require a 875 (1,000) NON-REFUNDABLE DEPOSIT AT THE TIME OF BOOKING AND IS NON-TRANSFERABLE TO A LOWER CATEGORY ROOM. We do not accept any responsibility if you cannot travel because you have not complied with the passport, visa, and immigration requirements and/or you fail to comply with all applicable health requirements. The cancellation charges outlined above are liquidated damages and not a penalty. notifying us at any time from the time of booking until 48 hours prior to the flights departure by calling our contact centre if any person travelling on the booking requires additional assistance or if additional assistance previously requested is no longer required. See full disclosures for details. The only nonrefundable deposit is if you book at the SCB desk (Loyalty and Travel is the new name) - and even that can be completely moved by dates, locations, and categories - just can't be canceled. All passengers who are travelling to Mexico or the Caribbean via US Gateway Cities are required to complete both the Electronic System for Travel Authorisation scheme known as ESTA and must also provide Secure Flight Passenger Data information which applies to all carriers operating within US airspace. We will do our best to rectify any mistake notified to us outside these time limits but you (the lead name) must meet any costs involved in doing so. FREE WEEK. Guest's invoice will provide notice of any such change. When searching for availability, please ensure you select Any London from the airport drop down and all options will display. It is recommended that you and all other members of your party, including infants and children, are adequately insured on holiday, for example to cover any applicable cancellation, repatriation or assistance costs in the event of accident, illness or death. Special facilities can be requested but may not be guaranteed. All accommodation is based on the category stated which may be located in any part of the hotel. Depending on when you inform us, some changes may be treated by us as a cancellation of your existing holiday and a request to book a new holiday,or in some instances, the amount of change and applicable fees may mean that a cancellation and rebook is a better option, in these cases we will inform you about such circumstances. 4) Update the customer with an email. 9.5 Only one name change is permitted per reservation. In order to receive a refund, if applicable, Guest must request and receive a cancellation confirmation number. To cancel a reservation just click on Cancel . Mailing Address: P.O. Please note that forms must be completed and returned to us within 28 days of booking or 21 days before departure, whichever is soonest. The deposit amount will be 200 per person plus the full cost of any airfare. All cancellations of, or changes to airfares are subject to applicable airline carrier restrictions. you should cooperate fully with us if we or our insurers want to enforce any rights transferred to us. To receive offer, purchase a vacation package. Prices shown are per person and show the cheapest available price based on 2 persons sharing a room for your selected duration. 1) Cancel the reservation, and log the reason for cancellation. The UK and EU carriers which we currently use are British Airways, KLM Royal Dutch Airlines, Aer Lingus & Virgin Atlantic. The ESTA is not a visa and only pre-screens the traveller and allows him or her to travel to the United States and apply for admission. IF GUEST DESIRES TO CHANGE, BUT NOT CANCEL A RESERVATION: At any point prior to travel, guests making revisions to their booking to upgrade (i.e. Search for the Cancel Anything product on DoNotPay. If you made your booking through another tour operator, please contact them for payments. Choose Cancel Reservation in the . Any guest who fails to arrive on-property for their scheduled vacation and does not make the necessary notifications either prior to or on the scheduled day of arrival, forfeits by way of penalty the entirety of the paid cost of the vacation package. This agreement and our services shall be exclusively governed by and construed in accordance with the laws of England and Wales. In order to assist you, we must be advised at time of booking of any disability and special requirements and will forward an ABTA disability checklist for you to complete and return to us. We recommend calling Sandals customer service hotline if you need immediate assistance. If you want to cancel one or more passengers on the booking you will have to pay a proportion of the applicable cancellation charge for those passengers. Cancellation charges depend on when Unique Travel receives notice of the cancellation. Please note most rooms DO NOT provide three single beds. Which Disney World Park has the Most Rides? If you do reject the alternative arrangements, or if we are not able to offer them, then you may, where appropriate, be entitled to a price reduction and/or compensation in accordance with section 11.2 below. This includes any disappointment, distress, inconvenience or effect on any other arrangements. I finally got a cancellation confirmation in early March, March 3rd actually. We may change the advertised price of any holiday from time to time. Our resorts are keen to encourage a healthy environment and we operate an entirely smoke free policy for rooms and public areas, we do provide designated smoking areas at each resort. Beaches Resorts: All 3 & 4-bed villas within the Key West Village at Beaches Turks and Caicos will require a 875 (1,000) NON-REFUNDABLE DEPOSIT AT THE TIME OF BOOKING AND IS NON-TRANSFERABLE TO A LOWER CATEGORY ROOM. Criminal proceedings may also be instigated. Cancellation policy. It would mean giving up your dream holiday at one of the top luxurious in the Caribbean. Reservations that require handicap or other special needs requests. From time to time we are asked by banks and card issuers to investigate transactions which the cardholder believes to be fraudulent. In general, rooms are available by 3pm on the day of your arrival and should be vacated by 11am on your departure. All calls to the Sandals Resorts customer service hotline are free of charge. In order to receive a refund, if applicable, Guest must request and receive a cancellation confirmation number. If you are refused carriage because of your behaviour, or you are under the influence of alcohol or drugs, we may pass on your details and date of the refusal of carriage to other airlines for their information. Air transportation is by scheduled service of IATA (International Air Transport Association) member airlines and certain charter carriers. This information will help you resolve your issue promptly and efficiently. Be persistent!!! As the scheduled departure may be brought forward for operational reasons you must re-check your departure time by contacting the airline directly, 24 hours before departure. Please note most rooms DO NOT provide three single beds. Except as set out above, we accept no liability for any claims, losses, expenses, damages or liability for your holiday, except in cases involving death, injury or illness where we have caused such damage with negligence. Wedding Items must be paid no later than60 days before arrival. You must ensure all names and details are entered correctly as per your passport at the time of booking. Payments on no-show bookings are non-refundable, non-transferable, non-redeemable, and non-revisable. You will be responsible for paying this charge. We may not give you any of the above options in the event that a change to the purchased holiday is a minor change. The cancellation charges outlined above are liquidated damages and not a penalty. Bobby - I suggest you just call back and speak to someone else. If you made your booking through another tour operator, please contact them for payments. The company is committed to providing its guests with the best possible experience. The deposit amount will be 175 per person. Just dispute it with your credit card, supply the cancellation confirmation and let them do the work. Hotel prices are based on 2 adults, aged 18years+,sharing a room. D. The Guest is required to SIGN AND ASSENT TO SUCH TERMS AND CONDITIONS AT CHECK-IN, signature may be by electronic means (e.g., iPad), and the Guest is hereby on notice of same for acknowledgement and agreement. Having to cancel Sandals reservationdue to an unavoidable emergency can be a painful undertaking. We will assume that your email address is correct and that you understand the risks associated with using this form of communication. All bookings at Beaches Turks & Caicos in a Key West Three-Bedroom and/or Four-Bedroom Villa (3KB, 3VO, 4VB, 4VO & 4VP) will require a $1,000 NON-REFUNDABLE DEPOSIT at time of booking and is non-transferable to a lower category room. The customer service number for the U.K. is 08000 22 30 30, and the number for Europe is ++44 207 581 9895. Certain extras, such as transfers, excursions, and airport extras may be non-refundable. Clothing of this nature will be confiscated and legal proceedings may arise. Where this is the case, we shall draw your attention to any differences. If the price is higher, we will contact you for instructions or reject your booking (at our sole discretion) and notify you of this so that you can decide what you would like to do. 4 CREDIT CARD PAYMENT:We accept payment by credit card. Re: Cancellation policy for Beaches? You are zoomed out too far to see location pins. You can only cancel your reservation by phone at the resort. Please note that whilst we try hard to meet the needs of every individual, Sandals Regency La Toc, Sandals Grenada, Sandals Ochi and Beaches Ocho Rios are not equipped to cater for the physically challenged and therefore we do not recommend them to customers who require special assistance. RBT. SANDALSOnline Payment This Online Payment form can only be used for bookings made online on Sandals website, bookings made through a travel agent, or bookings which were made by calling Unique Vacations Inc. You and we both agree to submit to the exclusive jurisdiction of the English courts. Box G.I. Any information supplied by us on these or related matters (such as climate, when to travel, clothing, baggage, personal items etc.) Price reduction and compensation for damages. The best way to contact Sandals is to call them directly. ACCORDINGLY, ADVANCE NOTIFICATION OF THIS REQUIREMENT IS HEREBY PROVIDED. You can reach Sandals customer support by dialing 1-888-726-3257 seven days a week from 7 AM to 11 PM EST. We regret we cannot accept any liability if we are not notified of any inaccuracies (for which we are responsible) in any document within ten days of our sending that document out (five days for tickets, such as airline tickets). As a travel retailer. The ESTA can be applied for online at https://esta.cbp.dhs.gov, fees apply. You can also call Sandals customer service hotline at 1-888-SANDALS and speak with someone immediately. Once you have spotted the reservation, you wish to cancel, select the "Manage My Reservations" link. Documents will not be issued until full payment has been received. We may change the price of your holiday after we have issued our booking confirmation in order to pass on to you changes in: (i) the price of the carriage of passengers resulting from the cost of fuel or other power sources; (ii) the level of taxes or fees on the travel services included in your booking imposed by third parties other than the suppliers, including tourist taxes, landing taxes or embarkation or disembarkation fees at ports and airports; or (iii) the exchange rates relevant to the holiday. Your right to cancel and receive a full refund is as described in the paragraph above and will depend upon the nature of the event and its affect upon performance of the holiday. Please note flight options are non-refundable but may be amended in certain circumstances, subject to payment of the amendment fees and other associated costs listed in these terms and conditions. These prices may not be the same as when you first made your booking. We cannot be held responsible for the weather, but will lend appropriate assistance if required. When you submit your booking request, we will confirm the booking as soon as possible. We cannot accept any booking which is conditional upon special requests being met. Residents of the US and its territories only. Well take care of the rest while youre here. A. Requirements may change and you must check the up to date position in good time before departure. Box 12, Norman Manley Blvd, Negril, Mailing Address: Main Street, P.O. See full disclosures for details. 7.1 Minimum deposit schedule is as follows unless otherwise noted: (a) A minimum non-refundable deposit of $250 per room is required for all Sandals Resorts (excluding Over-The-Water Villas & Bungalows, Poolside and Seaside Bungalows), Beaches Negril and Beaches Ocho Rios reservations. We also offer tips on getting the best customer service experience. Any other revisions to the booking (i.e. Contact DoNotPay today and you'll be amazed. Please note, we cannot accept responsibility for any services which do not form part of our contract (whether a package or accommodation only booking). Unfortunately, you can't cancel your Sandals reservation online. IF THE GUEST DOES NOT SIGN AND ASSENT TO SUCH TERMS AND CONDITIONS AT CHECK-IN PROCESS, THE GUEST WILL BE DENIED ACCESS TO ROOMS EQUIPPED WITH A BALCONY INFINITY POOL AND/OR THE GUEST WILL NOT BE ALLOWED TO CHECK-IN AND WILL BE DENIED ACCESS TO THE HOTEL. All bookings at Beaches Negril in Three-Bedroom and/or Four-Bedroom Firesky Reserve Villas and Eventide Penthouse(s) (4VP, 4BW, 4BB, 4RT, 3BW, 3BB, 3RT) will require a $1,000 NON-REFUNDABLE DEPOSIT at time of booking and is non-transferable to a lower category room. If your actions or those of a member of your party cause damage to the accommodation in which youre staying, or cause delay or diversion to any flight or other means of transportation, you agree to hold harmless and fully indemnify (i.e. By accepting these terms and conditions, you authorise us to charge to your credit/debit card the remainder due 71 days prior to the date of your departure. Child or 3rd/4th adult prices may be based on the existing bedding in the hotel room. If you book arrangements other than a package holiday (e.g. KARL LOGO PUNTO LEGGINGS . Compliance with Secure Flight is mandatory for all carriers operating within US airspace. Where a low deposit is paid to secure a holiday, and the holiday is cancelled by you with the full deposit being non- refundable, the loss of the deposit is part payment of the holiday and does not include APD (Air Passenger Duty). When you pay a deposit, we will state on the booking confirmation the balance owed and the due date for the remainder of the payment. The customer service number for the U.K. is 08000 22 30 30, and the number for Europe is +44 207 581 9895. It is essential that at the time of booking passengers names are an exact match with names as they appear in passports. The phone number for Sandals Resorts is 1-888-726-3257. reject the proposed change, terminate your holiday and take an alternative one if we decide to offer this. Vacation dates through to December 31, 2022. You acknowledge that all of these terms and conditions form part of your agreement with us. All material contained within this website is the sole property of Sandals / Beaches Resorts and cannot be used, reproduced, copied or modified, in its entirety or in part, without prior consent by an authorized agent of Sandals Resorts. 17 resorts on the Caribbean's best beaches. Box 771, Main Street, Ocho Rios, Mailing Address: Mahoe Bay. If Guest desires to change, but not cancel a reservation, then the Guest will be subject to the following: (b) At any point prior to travel, Guest(s) revising their booking to upgrade (i.e., including but not limited to add nights, adding rooms, additional persons), will not be charged a revision fee. If a longer period of accommodation than that referred to in the paragraph above is provided for in EU passenger rights legislation (as described in the PTD) concerning your mode of return transport, or such legislation does not allow the transport provider to limit its obligations as described in the paragraph above in the event of unavoidable or extraordinary circumstances, then the limits set out in such legislation will apply instead, 11.2. The knife and fork symbol on the airline documents is purely an indication that food will be available, it does not signify that a complimentary meal service will be offered. THE BALCONIES OF SOME OF THE ROOMS AT SANDALS LASOURCE GRENADA AND SANDALS ROYAL BARBADOS ARE EQUIPPED WITH A CANTILEVERED PRIVATE PLUNGE POOL WITH INFINITY EDGE ("BALCONY INFINITY POOL"). Therefore, the Terms form part of our agreement with you and cannot be separated. Your dedicated Sandals vacation planner can handle everything and usually resolve issues quickly. Your loyalty is rewarded! Earn points, be recognized, get a free week and repeat! Bottom line, Sandals reservation agents can be awfully frustrating. Hopefully somebody at Sandals will see this and rectify a very complicated system of booking and cancelling a reservation. Unfortunately, you can't cancel your Sandals reservation online. Thanks winni, I think that's what I was thinking of! The eligibility conditions for a refund are outlined in the Cancellation Protection Benefit. In order to receive a refund, if applicable, Guest must request and receive a cancellation confirmation number. Most people go on holiday for rest and relaxation, so if in our reasonable opinion or in the opinion of any airline pilot, hotel manager, or other person of authority, your behaviour is causing danger, damage to property or affecting the enjoyment of others, we reserve the right to terminate your holiday. Dollars, unless otherwise specified. SANDALSOnline Payment This Online Payment form can only be used for bookings made online on Sandals website, bookings made through a travel agent, or bookings which were made by calling Unique Vacations Inc. Step 1: Cancel the reservation. 3) Bring the remaining balance to $0. Should this happen, we will not be liable for any refund, compensation or any other costs you may have to pay. Still, a phone call doesn't leave a paper trail to help you make your case if you need to go to trial. Any person who is under 18 years old must be accompanied by an adult on his or her journey (applicable to Beaches Resorts). Box 147, Dickenson Bay. Please note this could be up to 100% of the cost of your original holiday. The credit card used for the initial payment will automatically be charged the balance of reservation upon due date. This general customer service telephone number should help resolve any issues you may be experiencing. Minimum cancellation charges are as follows: If notice is received 30 to 15 days prior to Arrival, 50% of the purchase price, including any applicable airline fees. Please ask us for codeshare details at the time of booking. Can I split the points and nights earned for the reservation between my account and my traveling partner's account? You can also email Sandals directly at [emailprotected]. Sandals will respond to your email shortly. Where we are only able to inform you of the likely carrier(s) at the time of booking, we shall inform you of the identity of the actual carrier(s) as soon as we become aware of this. In most hotels, the minimum check-in age is 18 years and above. Box 167, Montego Bay, Mailing Address: P.O. In accordance with EU Directive (EC) No 2111/2005, we are required to bring to your attention the existence of a Community list which contains details of air carriers who are subject to an operating ban within the EU. As long as you're 45 days in advance of the trip, you shouldn't have any problem getting the $400 back. The acceptance of the Terms is a condition of purchasing either a package holiday or accommodation only holiday from us. How Much Does it Cost to Go to Disney World? Information presented here is subject to change and is not guaranteed to be free from errors. A person from a non-visa waiver country should not attempt to apply for an ESTA and will require a US entry Visa. This restriction also applies to passengers travelling with a UK or EU carrier who are operating a codeshare flight with a Non-UK or EU carrier and the flight departs from a Non-UK or EU Airport. Disputes arising out of, or in connection with your booking, which cannot be amicably settled may be referred to arbitration if you so wish under a special scheme arranged by ABTA Ltd and administered independently. Refund, compensation or any other arrangements per person and show the cheapest available price based the... Extras, such as transfers, excursions, and the number for Europe is ++44 581! Will help you with whatever you need to go to trial for availability, please contact for. Reservationdue to an unavoidable emergency can be applied for online at https: //esta.cbp.dhs.gov, fees apply Sandals planner! Request the ABTA mediation procedure and we have the option to agree to this liquidated damages not!, rooms are available from 7 AM to 11 PM EST you are zoomed out too to... Your departure condition of purchasing either a package holiday or accommodation only holiday us. Painful undertaking as possible on no-show bookings are non-refundable, non-transferable, non-redeemable, and non-revisable the purchased is! Permitted per reservation compliance with Secure flight is mandatory for all carriers operating within us airspace ;. To trial the weather, but prices can change at short notice up-to-date! Take care of the hotel room finally got a cancellation confirmation and let them DO the.... In accordance with the laws of England and Wales, Aer Lingus & Virgin Atlantic service hotline at and! Most hotels, the minimum how to cancel sandals reservation age is 18 years and above credit! In order to receive a refund are outlined in the cancellation Protection Benefit and are... Mahoe Bay system of booking passengers names are an exact match with names they... Card payment: we accept payment by credit card, supply the cancellation number. And card issuers to investigate transactions which the cardholder believes to be fraudulent Airlines and certain charter.... Can & # x27 ; t provide a cancellation confirmation and let them DO the work chat... 45 days in ADVANCE of the rest while youre here & # x27 ; t a. Which we currently use are British Airways, KLM Royal Dutch Airlines, Aer Lingus & Virgin Atlantic airspace... Any problem getting the best possible experience, non-transferable, non-redeemable, and the! Please include your holiday reference number on your departure these prices may not be same... To any differences the existing bedding in the event that a change to the purchased holiday is minor., Norman Manley Blvd, Negril, Mailing Address: Mahoe Bay purchased holiday is a change., KLM Royal Dutch Airlines, Aer Lingus & Virgin Atlantic for ESTA! Using this form of communication accommodation only holiday from time to time we are by! Waiver country should not attempt to apply for an ESTA and will require a us Visa! Terms is a condition of purchasing either a package holiday ( e.g Unique Travel receives notice of the,... Child or 3rd/4th adult prices may be experiencing to this construed in accordance with the best way to Sandals! With you and can not accept any booking which is conditional upon special requests being met someone immediately compensation... Other special needs requests any other costs you may be subject to cancellation! As when you submit your booking request, we shall draw your attention to differences! And repeat price of any such change the purchased holiday is a condition of purchasing either a package (... Is 08000 22 30 30, and the number for the U.K. is 08000 22 30 30, there. A painful undertaking names and details are entered correctly as per your passport at time. To this please note most rooms DO not provide three single beds country should not attempt to for! Ask us for codeshare details at the time of booking passengers names are an match... Your email Address, and the number for Europe is +44 207 581 9895 I finally a. Booking as soon as possible may arise requirements may change the advertised price any! Top luxurious in the cancellation charges outlined above are liquidated damages and not how to cancel sandals reservation penalty your! You first made your booking through another tour operator, please ensure you any! # x27 ; s account go to Disney World back and speak with someone immediately ) cancel reservation... Be the same as when you first made your booking through another tour,. Will help you with whatever you need to go to trial think that 's what how to cancel sandals reservation... Hotline are free of charge in accordance with the airline prior to departure phone does... And the number for the U.K. is 08000 22 30 30, and there are no FAQs. Only one name change is permitted per reservation its website reservations & quot ;.... The chat and help you resolve your issue promptly and efficiently early March March! Confirmation in early March, March 3rd actually claims, you can request the ABTA mediation procedure we! Top luxurious in the cancellation confirmation number for Panache Triple Strap Sandals Copied Shop the look promptly and.... Eligibility conditions for a refund are outlined in the how to cancel sandals reservation that a change the! Reason for cancellation see location pins would mean giving up your dream holiday at one the... ; s account be free from errors at [ emailprotected ] by credit card payment we! Sandals reservation agents can be awfully frustrating periods may be located in any part the... Your booking through another tour operator, please ensure you select any London from airport! Are no cancellation FAQs on how to cancel sandals reservation website 11am on your email Address, and log the for... Cancellation charges ; t provide a cancellation confirmation in early March, March 3rd actually general rooms. Any booking which is conditional upon special requests being met entry Visa getting... Help resolve any issues you may be non-refundable change and you must check the up to position! You make your case if you need to go to trial number the... With names as they appear in passports 167, Montego Bay, Mailing Address: Mahoe.! Should n't have any problem getting the best possible experience dispute it with your card! Do not provide three single beds that your email Address, and the. With us if we or our insurers want to enforce any rights transferred to us the holiday. The trip, you wish to cancel Sandals reservationdue to an unavoidable emergency be. Giving up your dream holiday at one of the top luxurious in the cancellation Protection Benefit via social. A us entry Visa for a refund, if applicable, Guest must and. Outlined in the Caribbean time of booking airport extras may be located in any part your! Number should help resolve any issues you may have to pay hotline at 1-888-SANDALS and speak someone... Service experience agree to this we will assume that your email Address, and the for. Your case if you need to go to trial 7 AM to 11 PM EST, seven a! T provide a cancellation confirmation number should be vacated by 11am on your email and include your and... Non-Visa waiver country should not attempt to apply for an ESTA and will a. Are liquidated damages and not a penalty mean giving up your dream holiday at of. Can be a painful undertaking are British Airways, KLM Royal Dutch Airlines, Aer Lingus & Virgin Atlantic help... Cancellation confirmation number how Much does it cost to go to trial nature will be confiscated and proceedings... Must check the up to 100 % of the Terms is a condition of purchasing a! Its guests with the best way to contact Sandals Resorts via their social media pages Mahoe.... Air Transport Association ) member Airlines and certain charter carriers reservation upon due...., get a free week and repeat Transport Association ) member Airlines certain... Deposit amount will be confiscated and legal proceedings may arise Unique Travel receives notice of any airfare until full has. Points, be recognized, get a free week and repeat are based on the category stated may. ; Manage my reservations & quot ; link, Guest must request receive. Show the cheapest available price based on 2 adults, aged 18years+, sharing a.! Which is conditional upon special requests being met its website from a non-visa waiver should. The UK and EU carriers which we currently use are British Airways KLM. Claims, you can also call Sandals customer support by dialing 1-888-726-3257 seven days a from... You have spotted the reservation, and the number for Europe is ++44 207 9895... Form part of your arrival and should be vacated by 11am on your departure how to cancel sandals reservation of... 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Of these Terms and conditions form part of our agreement with you and can not accept booking...

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