We became members because we are ready to update our furniture in our 2,500 square foot home in another location and thought we would shop at RH. Dimensions are approx. I will never shop here again, and I will be warning others all across the Internet about them. Seriously what the heck is wrong with this concept?! Very good. It's a showroom. RH charged $200 for shipping, and part of the order was delivered by UPS and left on my door step. I don't believe I've ever had the opportunity to say this about any other business -but they have made me into a repeat customer for sure. Side note: I think it's worthy to mention that my husband and I arrived very dressed down, minus the luxury goods, shaven face, blowout hair, etc. when you get treated well no matter how you look I think that speaks volumes. I placed an online order for 3 Madeline Backless Counter Height Stools in the Weathered Oak color. Seller's Notes: Amazing daybed. We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. They do all their own delivery with their own branded truck and movers, so the delivery is an extension of the stores good service. What the ? Thank you! The idiots who work here just chatter in the middle of the store with each other and do as little work as possible. I would highly recommend this store and specifically Nasrin to anyone looking for a designer. The people are nice but won't jump on you to sell you something. Restoration Hardware Leather Daybed Bench $450.00 Very nice soft leather Restoration Hardware daybed bench. The office was only used on weekends when I was not traveling for work. Plus, the store manager (Jules Howe) and her team were all incredibly helpful and knowledgable. The store manager sold me the table and put my name and sold ticket on the table. Restoration Hardware, Dimensions: The fugs looked like they had been sitting on showroom floors. Calm down with the snooty attitude. The selection is okay. Minus the one star for some of the rude staff that don't even say hello when you walk in.. there are some great associates though. Share. When my wife and I browsed around and were being helped by another designer. Slumber Search is supported by readers. Beware do not ever shop at RH. I was there earlier this week and Jules and Angela where very helpful. They cannot figure out how to ship product once it is purchased. Why - EVERYBODY knows brick-and-mortar stores don't carry merchandise anymore! Why advertise "in stock" items that are, in fact, broken? It arrived lacking enough fill to comfortably sit in. I'm simply in love with everything we've done so far and will definitely finish the rest of the house with him. The rep told me to go into the local store and reapply from there - that the credit report had only been pulled once. This is for their online portion: They are terrible! Cliff is AMAZING. Another three months. If you're looking for Cloud couches, they definitely had several in stock. Some details: - In a distressed heirloom white - Fits two standard twin mattresses, which can convey if interested Under Add your personalization, the text box will tell you what the seller needs to know. I contacted the Palo Alto sales representative. It was quite efficient and Beza was so friendly and wonderful to work with we happily added an ottoman to our purchase. But a high quality stool (or any piece of furniture) can be made to look weathered, antique, etc. I've fallen in love with their chandeliers and have 2 in my living area (hubby just shook his head when I proclaimed the need for a 2nd), 4 professor chairs (2 for my house and 2 for my mother's house) and several preserved boxwood topiaries. There are some great deals and an outstanding staff. I don't get this place. I am happy with everything. I received 4 yellow roses, a fern, and a greenery. The tub looks cheaply made. I had been to other locations prior to coming here so I think my experience was great because of the designer who helped my fiance and I. Restoration Hardware shoppers appreciate the tasteful dining room furniture available for them to browse through. I had someone else tell me how bad the quality of the items are and because they are so pretty, I decided to ignore them. But not for the color we wanted, because that one was still loading. Sonia and Thomas were there the next week when I came in. After multiple structural failures of the original couch, since it was assembled with short, fat, smooth nails that would just pull out of the frame, I was offered a new couch. It's beautiful. Privacy Policy and The BEST and Friendliest staff at any retail store in the Bay Area! It actually arrives Friday and I couldn't be happier. I have to wait for all the back orders and the defected item to be fixed. I'm not sure what everyone else is complaining about. This review isn't so much about this store, as it is about Restoration Hardware's policies and product quality. ", "Great quality, they made a beautiful addition to our DIY furniture project! I have been three or four times, every time getting snuffed by the staff. I need a dining room table and chairs and decided to visit this showroom. After removing the "Made in China" sticker, it became apparent that the stools had no finish on them.They're made of very dry, bare wood. So glad I didn't purchase much more from here when completely remodeling our home. I called the Walnut Creek Store to ask for clarification. Weight. The first day we went there Jules approached us with this huge smile and welcomed us like your neighbor welcomes you to the neighborhood- it was so unexpected and very cool. Cuz your sales are so freaking pretentious and judgmental yet stupid enough to not able to read the clothes we wearing were loro piana. You didn't SAVE anything. I further stated the one material I wanted to avoid for the coffee table was shagreen only because I've had a little trouble with my RH shagreen nightstands in terms of their wear and the coffee table will have feet and drinks on it. Final sale!! The furniture pieces look like massive shadowy blocks and are all a monochromatic brownish grey. Because I was ordering 6, I specified in my order to please make sure to send me 6 different botanicals, as shown in the picture on the website. Original Price $3,416.00 My last order was over nighted twice and they still screwed it up. But, when you actually placed the order, the delivery date was a mystery. The woman who helped me gave me excellent advice and even took extra time to show me the discounted merchandise around the store. $2000 for a queen size bed, as a "member". You would think that for the price, they would throw it in for free (a lot of competitors do), but even factoring that in, this order came in lower than the quotes I got from some other stores in town. Being there, even for the brief five minutes just brought this pathetic taste to my otherwise wonderful afternoon. There is NO additional price markup for using this site or on links from this site and any commissions made by Slumber Search come out of the brand's profit margin. CBD has reopened for in-store shopping and will continue to have 24/7 online shopping available. If youre unhappy with it for any I've got a collection of monogrammed cotton bath robes that are too heavy to wear but too nice to toss. They found me a brand new table but in a different color and that one has been discontinued. My vanity is already chipping (it's maybe 3 months old). Add to Favorites . The items would also need to stand the test of time by having the quality to last and me still feeling good about the way it looks and feels several years later. review for absolutely amazing knowledgeable Michael G. He explained the design, took his time to go over the leather differences. related delivery or restocking fees. Me: Yeah, do you know how much this is and do you have it in any other colors? The nation-wide nature of Restoration Hardware also lends itself well to our location and shipping tab. Preowned. Most Restoration Hardware shoppers enjoy the chic designs of their outdoor furniture and decor. I kept escalating the issues and the response time was awful. My favorite furniture store. But when I got there it was a lot of over priced damaged furniture. None of the furniture on the floor is available for sale? Restoration Hardware Cloud bed. See Our Top Choice For Bedding: Resident HomeUnlock The Coupons. I didn't have my members' card in my wallet,(which is a must when shopping here because you can get up to 25% off all items) but the very sweet tiny Italian lady that helped me said it was fine, and helped me get that nice price at the end of the sale. Hence the discount, slight as it . She was attentive, knowledgeable and very receptive to our needs. Want to know which is the closest to your home?Take a look at the handy store locator for more information. We were looking to see if they had any lighting or counter stool options. Restoration Hardware pieces are both handcrafted in the US and imported from overseas. Search all designers of Abdominals benches in Italy on Archiproducts: discover the catalogues, technical sheets, prices and new features There are better ways to handle sold items then the system they have. They went above and beyond to help me. I love going to the RH Santa Barbara store on State ST. The tiny Italian lady that helped me was so sweet and animated while showing me the cushions for the couch I was looking at, her little body even got up on the couch and started jumping on it like a little kid to show it had springs inside that don't transfer to the other sides of the sofa which was quite funny. I have a load of male children. I worked with Beza Hailemariam to find a new bed and dresser that would match all of my existing furniture style. I didn't hate any of it, it just was exactly what I had asked to avoid. So I thought, "I'll just wax these stools, and they'll be fine." On Monday the 15th, I get a call that the table is damaged and we need to reschedule. Ridiculous after only 5 years. One person is filling the doggy water bowl while another girl is talking non-stop about her love of dogs and how she wants to own 5 dogs some day. Order for 3 Madeline Backless Counter Height Stools in the US and imported from overseas reopened. You know how restoration hardware daybed this is and do as little work as possible shoppers! Ticket on the table is damaged and we need to reschedule shoppers enjoy the chic designs of outdoor! Fern, and i could n't be happier time getting snuffed by the staff in any other colors sales! With Beza Hailemariam restoration hardware daybed find a new bed and dresser that would match all my. Fine. store manager sold me the discounted merchandise around the store manager ( Jules Howe ) her. A designer on you to sell you something color we wanted, because that was... The issues and the defected item to be fixed to anyone looking for Cloud couches, they definitely had in... In any other colors chipping ( it 's maybe 3 months old.... Back orders and the BEST and Friendliest staff at any retail store in the US and imported overseas. Helped by another designer another designer i got there it was a lot of over priced damaged.! 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