Items must be returned within 28 days of receiving your order. **Some orders may be sent in multiple parts, you will receive multiple dispatch emails if your order has been split shipped. When it comes to serving you the latest dose of women's fashion, we've got hundreds of new product dropping daily for everything your #OOTD needs. There is a returns label included in your parcel. A returns label for your local returns center will be included in your parcel. You`ll then receive a full refund as per the policy above. any significant changes to these terms and conditions. Please note the following areas may take 3-5 working days: Channel Islands, Highlands & Islands of Scotland, and the Shetland Islands. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). PrettyLittleThing *Unlimited Next Day is only available for delivery to Ireland addresses (excluding Northern Ireland) and entitles the customer to free Next Day Delivery only. 9.60. case 'new zealand': jQuery('.s-nz').show(); break; There are a couple of other ways to cancel your contract with us. Drop the package off at your local post office. How Long Do Pretty Little Thing Refunds Take? For all international customers, please return unsuitable items within 28 days of receiving your parcels. jQuery('.answer').hide(); Remember to include a copy of your shipping note. up to 5 - 8 business days. UK customers also have the option to returns items via Royal Mail tracked returns. Give me ideas in the comments! Returning via eParcel Return means you should get your refund within 14 business days. Your refund should be processed within 14 working days of you dropping your parcel off. After this time your parcel will be returned to us. Please return your item(s) to us following the method below: Simply enter your promotional code into the 'Redeem a promotional code' box at checkout and hit 'Apply Coupon'. For UK & ROI customers, you are able to return unsuitable items within 14 days of the date shown on the dispatch note. To keep an eye on your return, track . You can choose one of the following returns options. 5.99. Pretty Little Thing does offer what amounts to an exchange policy, but it probably doesnt work the way you think. case 'australia': case 'american samaoa': jQuery('.s-aus').show(); break; Whether you want the freshest threads straight off the runway, or to steal the style of your fave celeb muse of the moment, at PrettyLittleThing USA we've got you covered with everything you need to keep your style on-point. Please ensure that lingerie and swimwear items are tried on over your own underwear. Kingwood, TX 77345. Bring your parcel to any Doddle store-you can find your most convenient Doddle location here. This takes up to 3 working days and costs 3.99. Please note that our 12 month Unlimited UK & IE Next Day Delivery service excludes UK Next Day Evening Delivery. Remember- only one promotional / discount code can be used per order. Select the item you want to return. Visit www.doddle.com/prettylittlething. published 1 week ago. Pretty Little Thing discount code for 60% off. if(this.value.length < 3){ Last week, one Twitter user @katiewaddilove complained to Pretty Little Thing . 10% Off. For delivery codes, enter the code and select the applicable delivery method before Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). Does Pretty Little Thing take returns without a receipt? This can be found in Order History in 'My Account'. Pretty Little Thing does make plus size clothing and their sizes usually go up to a size 26. Date of experience: 15 January 2023 Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! You can return your item to us and place a new order to receive the item of your choice. They might. Head to your local Collect+ store with your parcel. Shop Classic T-Shirts, Long Sleeve, Super Soft Tri-Blend, Baseball Tees, Football T-Shirts and more! PrettyLittleThing *Unlimited Next Day costs 9.99 and is valid for a 12 month period. Keep your certificate of postage safe as you will need this as your proof of return. To return an item please follow the steps stated in HOW DO I RETURN AN ITEM?. I'm surprised with all the negative feedback. For our American & Canadian friends, please return unsuitable items within 28 days of receiving your order. I know that the clothes can be a hit and miss so I now order more from their boots, belts, accessories and beauty products. Complete the returns note that came with your parcel and pop it into the parcel with your return. Still need our help? You must have JavaScript enabled in your browser to utilize the functionality of this website. com you've visit to the right place. You can return your items in a few simple steps by using ReBOUND. }); The parcel information has not yet been loaded onto our online system. PLT return policy as of 2022, requires that items be unworn, unwashed, tags intact and prefer shoes not be used outside. PLT reserves the right to change any terms and conditions that are associated with your Royalty subscription at our discretion. You'll now no longer receive a delivery note in your parcel. Saturday and 22:00 Sunday to guarantee Next Day delivery. I purchased a few items but 1 of them did not work out for my daughter, the original cost of this . As soon as we have processed your refund, you will receive an email notification. Hit us up below.FYI - If youre getting in touch regarding an order, dont forget to include your order number. Pretty Little Thing does not pay return shipping. You will be informed of any significant changes to these terms and conditions. We always aim to sort your returns ASAP, however, during super busy periods it may take up to 21 days for your unwanted purchases to be processed. This payment can be made with either a credit card or PayPal. [CDATA[ Beauty products and accessories cannot be returned. Re-pack the items in the original packaging or any secure, waterproof package. Postcode restrictions apply, see below. If youre a customer in the EEA, you get 14 days to cancel your contract with us. Free Shipping. Beauty products and accessories cannot be returned. Simply re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. Print off, attach to your parcel and take to the post office. 50% off almost everything with this Pretty Little Thing discount code. Currently there are these discount codes and offers available for PRETTYLITTLETHING: Up to 70% Off Everything* + Get An Extra 10% Off *Excl. Collections between 8am - 8pm. New In This Week & Beauty. Remember to keep hold of your receipt to track your parcel, which you can do. The parcel is with the courier for shipping, our couriers work between 8am-9pm. We understand that within this limited time frame. Orders must be placed before 22:00 Monday-Friday, before 20:00 on Quick and easy returns through our Returns Portal! If you havent got your returns label dont stress! case 'burkina faso': case 'burundi': case 'cameroon': case 'chad': case 'comoros': case 'congo, republic of': case 'djibouti':case 'equatorial guinea': case 'france': case 'french guiana': case 'gabon': case 'guadeloupe': case 'guinea': case 'haiti': case 'ivory coast': case 'madagascar': If you placed an order using the standard shipping service and your USPS tracking is showing that there has been an unsuccessful shipping attempt or if you have received a drop card, then you will need to either reschedule your shipment or arrange to collect your parcel from your local USPS post office. Label the axes - Labelling the axes gives your viewer context. Please do not post the package through the post box without obtaining a certificate of posting. //initially hide all We don't currently ship to that country. If the code is valid your discount will be applied! Sorry to hear you havent received a part of your order! Too well dressed to stress? USA label can be found here Please note, PLT does not cover the cost of returns from US/Canada. Package up your unwanted purchase with a note inside including your name and order number (you'll find this on your confirmation email). Please note, the portals are country specific and you may need a printer for your label: Unfortunately we do not refund delivery charges on any orders. If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. case 'australia': case 'american samaoa': jQuery('.s-aus').show(); break; $10. For some areas, you can reschedule your shipping online here - https://redelivery.usps.com/redelivery/. Discover this season' s latest fashion and trends here at PrettyLittleThing. If you have everything that is on the invoice the rest of your order will come separately. Refunds will be credited back to the card they were paid from. What is PrettyLittleThings return policy? So we can get this sorted, please contact our Customer Services with a picture of the faulty item and your order number using one of the methods you can find. Download your free returns label here, and post back to us from your local post office. //