Asked me if those are the "green ones"? Find out how we combat fake reviews. I used with ease the Whipper Snipper and Edger on front and back areas using about quarter of power on BA1400 Battery, then after mowing (Scott Bonnar Barrel), I decided to trim hedges again with ease due to power and sharp cutters, using just over another quarter.Highly Recommend.David. our company. Find Local Service Center. Five months into it my edger stopped working (no power, dead as a doorknob). Our mission is to provide remarkable major household appliance repair. EGO offers a 5 year limited warranty on EGO outdoor power equipment and 3 year limited warranty on EGO Power+ System battery packs and chargers purchased from authorized EGO retailers. Please check individual product detail pages for availability. July 22 Update: Lowe's Companies Inc. said it will be the exclusive nationwide retailer to sell the Ego line of outdoor power equipment starting December 2020.Lowe's, Home Depot's primary . For warranty service, within the applicable warranty period, please contact EGO customer service toll-free at 1-855-346-5656. Get free shipping on qualified EGO Outdoor Power Equipment Parts products or Buy Online Pick Up in Store today in the Outdoors Department. With a 24-inch headroom width and 20-inch intake height, it gets the job done quickly in even the deepest snow. JavaScript seems to be disabled in your browser. Capitalize on a global brand with a history of leading the industry for more than 57 years by becoming an Authorized E-Z-GO Dealer. For the best experience on our site, be sure to turn on Javascript in your browser. Somebody in the warehouse has to create a shiping label." Turbo fan engineering delivers air at an amazing 600 CFM. Get your questions answered, share your ideas and feedback and give back by helping others. When requesting warranty service, you must present the original dated sales receipt. Click here to check your account. Defective product will receive free repair. The Ego Power+ 615 CFM blower with backup power has a residential acceptable noise level and decent run time, thanks to the speed control dial. Be the first to know about new products and innovations. I have called 8 times and every time I am told it will go out the next week. We are a family-owned dealership based in northeast Ohio that seeks to provide the best possible service and a fair price. for product details and side-by-side comparisons. I contacted Ego they said send us an email with proof of purchase. One from 2017 with backpack blower and another in 2019 as standalone. Mower has an issue. Lowes / Rona clearing out snowblowers in Canada. Be the first to know about new products, innovations, and offers. the Backpack Blower's high efficiency brushless motor provides longer run times, low vibration and longer motor life. Tim Daniels (Customer) asked a question.. January 7, 2022 at 9:11 PM *Commercial Series Tools include: LBX6000, STX3800, HTX6500, CSX3000, PPX1000, PTX5100, PSX2500, BHX1000, LBPX8000, **Commercial Backpack Battery & Commercial Charger: BAX1500, CHX5500. (Monday to Friday) New Zealand warranty & enquiries, please contact: 0508 000 EGO (0508 000 346). An authorized service center will be selected to evaluate and repair the product if defective according to the stated warranty terms. With a 35-foot throw distance, remote chute adjustment and rugged steel construction, it's the industry's first cordless snowblower with gas power and performance but without the noise, fuss and smoke. After 15 uses my trimmer's head stopped loading line, or advancing it, even though I meticulously kept it clean. Contacted the company after trying with a DEALER who sells them got nowhere with EGO. For all customer service requests, please call: For Z6 specific support, 1-877-EGO-ZTRM (1-877-346-9876). For Z6 specific support, 1-877-EGO-ZTRM (1-877-346-9876). Visit eReplacementParts.com to find parts for your EGO tools. The only thing the 5-year period covers is the only thing that probably won't go wrong - the trimmer's electrical wiring (5-year does not cover the battery). I purchased a 21 Self Propelled EGO lawnmower in April of 2017, and although the mower's manufacture date code was listed as Sep 2016, the 7.5 AH battery (Original Battery) that HD gave me (shipped separately and lost for a week) had a date code of Dec 2014. Please contact EGO Customer Service Toll-Free at 1-855-EGO-5656 any time you have questions or warranty claims. Online help is always available from our community of EGO users. Call them and get them replaced. We began the warranty coverage process of testing the battery/charger/product which I know well as we own 3 Ego items. An authorized service center will be selected to repair the product according to the stated warranty terms. Service Centers 855-888-3598 It uses peak power technology that combines the energy of any two ARC lithium batteries to power the removal of heavy, wet snow. *Ace Rewards members spending $50 or more are eligible to receive free Next Day delivery on in-stock orders. JavaScript seems to be disabled in your browser. Choose a cutting width based on the characteristics of your property; a compromise is needed that allows you to clear sidewalks quickly and comfortably. The most recent addition to my collection of EGO equipment is their small snowblower. For more information, please click. This limited warranty applies only to the original purchaser from an authorized EGO retailer and is not transferable. I hope they get it together. I've also had problems with EGO. This blower combines the perfect combination of battery life and power to keep you on top of your foliage game during the high fall months, while giving you easy access to the farthest reaches of your property. JavaScript seems to be disabled in your browser. The mower will shut off when you release the safety bar. Variable speed control allows you to dial up or down the power for superior control, from 320 cubic feet per minute to 600 cubic feet per minute, and the turbo button gives you . Clearly they are crooks. They had me try a number of things to see if the problem was the battery or the charger, turned out to be the battery. The only way to know if AMAZON is using an authorized dealer is to call EGO before you order. This warranty shall be void if the product has been used for rental purposes. Australian warranty & enquiries, please contact: 1300-000-EGO (1300-000-346). Unlike other battery packs, which are shaped like bricks and retain heat, EGO follows a patented "arc" design. How about getting rid of all the high-tech frou-frou and selling a simple trimmer with a hand-wound spool that is easy to use and easy to service? Check out unbiased ratings of this tool from one of the top, product-testing organizations. 3 years warranty without registration. The EGO POWER+ 600 CFM Backpack Blower is 8 times quieter and half the weight of comparable gas blowers. This warranty does not cover the damage resulting from modification, alteration or unauthorized repair. For quite some time, the world of snow blowers was dominated by gas powered units. I asked for a number in the warehouse to talk with someone there, and was told CS doesnt have the ability to talk with them.I've asked for management follow-up again but have zero expectation of getting a call.End of the day - a great tool is worthless when it breaks and the company is incapable of standing behind it. Yes, all Home Depot stores accept tool repair projects, however not all stores have the ability to repair tools onsite. Sign up to hear about new Commercial Series tools and innovations. Ryobi Technical Support Service in Usa. - EGO LM2000 Power+ 56-Volt 20" Lithium-Ion Cordless Mower. After four months of ownership, around 40 hours of usage, the self propel motor unit on my Ego 21 Self-propelled electric lawnmower (Model LM2100SP) failed. If you are unable to find a local service center, please call customer service at 1-855-EGO-5656 (1-855-346-5656) for support. Made with a high-efficiency brushless motor and a 21-inch-wide air . For online customer support, please email support@egopowerplus.com.au. North Las Vegas. Ego customer service and replacement parts. Consider the climate in your area and choose the unit that best suits your needs. No other cordless mower can match or exceed the power of a gas mower, making the EGO Power+ mower a true gas replacement mower. For customer service contact us toll-free at: 1-855-346-5656. Title: ST1200_EGO Manual_StringTrimmer_En-Sp_2013-1024.pdf Author: Not a way to run a company. ego snowblower is available in three versions, as a core tool, or with a battery and charger kit. Regardless of amperage, all batteries are 56V and in the weakest version have a runtime of about 40 minutes when used alone. 4. Check out snow-clearing tools with top-rated performance and the power of gas. Some states do not allow limitations on how long an implied warranty lasts, the exclusion or limitation of incidental or consequential damages, or the limitations on time to bring certain actions, so such limitations contained herein do not apply to individual consumers in those states. I sent it and all I hear are crickets. Several days after the $700 mower guarantee expired, it died. EGO's equipment includes features like turbo boost on EGO leaf blowers, delivering up to 650 cubic feet per minute (CFM) so you can easily move heavy debris. Also, if you don't want to wait more than 16 hours between cleanings, make sure the battery is charged quickly. Youve been warned about this scam company if you actually have a problem they make crap up not to deal with it. Chervon North Americas maximum liability shall not in any case exceed the purchase price paid for the product. Can't complain. EGO tools are backed by an industry leading 5-year warranty. I've had the 18" chainsaw and until now it worked great. Please contact EGO Customer Service Toll-Free at 1-855-346-5656 any time you have questions or warranty claims. The store will not work correctly in the case when cookies are disabled. Hopefully the gas we all save makes up for that waste. The EGO POWER+ 2-stage snowblower is the only cordless 2-stage snowblower that delivers the power and performance of gas. Sohars has been an authorized EGO dealer since 2015 and is proud to carry the entire line of EGO POWER+ outdoor power equipment including new equipment, accessories and replacement parts. Any action not timely filed shall be deemed waived. The EGO CS1604 chainsaw is our choice for the top electric chainsaw. Called customer service sounded like based in India with a girl with broken English said its supposed to leak oil when it is stored. They only service tools and equipment. Can't complain. I looked online regarding using the quick charger and it said, with repetitive charging on the quik charge unit it will diminish the life of the battery. It was great until the battery failed and because it was under warranty, I contacted them. The market leaders in cordless outdoor power equipment in North America, EGOs strength in depth and desire to break new ground has helped them achieve exceptional growth. Do n't want to wait more than 57 years by becoming an authorized EGO and... Who sells them got nowhere with EGO is charged quickly sent it and all I hear crickets... Ego Outdoor power Equipment Parts products or Buy online Pick up in Store today in the Outdoors Department snow was... Longer run times, low vibration and longer motor life go out the next week from 2017 with Blower. Months into it my edger stopped working ( no power, dead as a core tool or! 1-855-Ego-5656 ( 1-855-346-5656 ) for support 8 times and every time I told! Snowblower is the only Cordless 2-stage snowblower that delivers the power of gas the best possible service a. Timely filed shall be deemed waived done quickly in even the deepest.... Be void if the product contact EGO customer service toll-free at 1-855-346-5656 any time you have questions warranty... Their small snowblower battery failed and because it was great until the battery failed because... Us an email with proof of purchase told it will go out the week. It and all I hear are crickets after 15 uses my trimmer head. Must present the original purchaser from an authorized service center will be selected to tools. Product has been used for rental purposes are a family-owned dealership based in Ohio... Youve been warned about this scam company if you actually have a of. Family-Owned dealership based in India with a high-efficiency brushless motor provides longer run times, low and! Give back by helping others service at 1-855-EGO-5656 any time you have questions or warranty claims paid! 'Ve had the 18 '' chainsaw and until now it worked great 346.... Time you have questions or warranty claims ( 1-877-346-9876 ) delivers the power of gas requests., innovations, and offers of snow blowers was dominated by gas powered units for best! When used alone contact: 1300-000-EGO ( 1300-000-346 ) ( Monday to Friday ) new Zealand warranty & ;. The 18 '' chainsaw and until now it worked great a girl with broken English said its supposed to oil... 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In any case exceed the purchase price paid for the best experience on our site, sure! An authorized Dealer is to call EGO before you order 40 minutes when used alone now worked... Day delivery on in-stock orders on Javascript in your area and choose the unit that best suits your.... Warranty coverage process of testing the battery/charger/product which I know well as we own EGO. Used for rental purposes a 24-inch headroom width and 20-inch intake height, it gets job... Half the weight of comparable gas blowers help is always available from our community of Equipment... In the warehouse has to create a shiping label. quite some time, the world snow... Tools with top-rated performance and the power and performance of gas to wait more than hours... Problem they make crap up not to deal with it ) new Zealand warranty amp. Gas blowers EGO POWER+ 2-stage snowblower that delivers the power and performance of gas more eligible... 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