Active listening is a skill that requires the listener to focus on more than just the words being spoken; they must actively monitor the speaker's body language and strive to put themselves in . 5 Ways Lying Destroys Marriages, 15 Ways to Deal With an Unsupportive Partner During Pregnancy, 15 Ways to Know if Theres Enough Physical Intimacy in Your Relationship. There are six basic stages of the listening process: hearing, attending, understanding, remembering, evaluating, and responding. What are the stages of effective listening? Finally, let the speaker correct your summary until you get it right. Listen with empathy, understanding, and open-minded ears and ask important questions. Communication plays a key role in forming a relationship. With active listening, the listener tries to feel what the speaker is feeling. Students in a lecture hall are often in informational listening mode (alternate modes might include critical thinking or sleeping). task-oriented listening analytical listening relational listening critical listening What is one drawback of relational listening? This is when our focus is on supporting another person or maintaining a relationship. According to relational communication theory, people are more task-oriented when they are more related emotionally rather than talking or doing things off the table. For example, someone talking to you can say hello. Listening on the other hand is used in communication, thus, called active listening. 1. The following skill sets can typically be considered essential to developing successful relationship-building skills: Interpersonal skills 4. Empathy is demonstrated in active listening by the listener reflecting the thoughts and feelings of the speaker. Hearing involves accuracy in receiving sounds. Similarly, the relationship of parents with their children that evolve over the period of time is also an example. The essay "Communication and Relational Dynamics" aim to analyzes communication and relational dynamics. Their interest is to make you feel important, understood and valuable. In a typical business day, we spend 45% of our time listening, 30% of our our time talking, 16% reading and 9% writing. Be Present, Attentive, and Focused When It's Time to Listen to Your Partner. | Mandel Communications, What Is Defensive Listening And How Does It Hurt Communication - ReGain, Comprehensive Listening (+13 Other Types) - PsychReel, Relationship Building Skills: Definitions and Examples, 7.4: Listening Responses - Social Sci LibreTexts, Discriminative and Comprehensive Listening Example and Definition, Active Listening Skills: Definition and Examples - Indeed, Alternatives To Juvenile Solitary Confinement, France U20 Vs Czech Republic U20 Basketball Live, Education Is Not The Learning Of Facts Essay. You also have the option to opt-out of these cookies. Appreciative Listening: Appreciative listening is exactly what the name implies listening to enjoy the story, music, or information you hear. 3. Showing interest in each other. When you listen to this podcast, we show you what to practice and how to practice. According to psychologist Carl Rogers, active or deep listening is at the heart of every healthy relationship. Verbal active listening skills. Here are a few examples of empathic responding: "You feel anxious because you are giving a presentation at work." "You feel depressed because your relationship ended." "You feel angry because you did not receive the raise you expected." Reflective Listening. Being the person that's there for a friend when they need to "get things off their chest" is what can make your friendship even stronger. Display empathy. Examples include when we are tuning our attention in to a song we like, a poetry reading, actors in a play, or sitcom antics on television. Examples of Reflective Listening. Rapport listening Oftentimes practised by sellers. This may include eye contact and usage of appropriate words on the right moments and speaking with fluency. As an example, you can practice empathic listening when someone gives you advice or asks you for a sensitive issue or topic. For instance, it can be shown by agreement with each other, common interest or common viewpoint, reciprocating disclosure, showing affection and fondness. However, critical listening occurs when you still want to understand what the other person is saying, but also have a . Furthermore, they also concentrate on listening to understand weight gain. Empathic active listening is essential in cultivating quality relationships. Relational Listening: A listening style is your favored but usually unconscious approach to attending to your friend/partners messages. These cookies track visitors across websites and collect information to provide customized ads. + It is adapted to represent relational data. Relational communication can follow a linear, 6. For example, hearing can help you recognize that there is police outside your door. "It sounds like you". After that Practice building on to that step 2. Informational listening A type of listening to that requires immense concentration. The note-takers were using informational listening. Some examples of informational listening include: Work training Self-paced learning at home or at work Listening to an educational ebook Coaching When you know how to use informational listening, you empower yourself to become a better learner. Making judgments during listening is often considered as a barrier to understanding a person. Empathy is an essential element of relational listening, particularly when members ol a diverse hospitality workforce strive to work together. The consent submitted will only be used for data processing originating from this website. 7 What is the difference between communication and listening? Instead, we are . Here are some examples of statements and questions used with active listening: Paraphrasing - "So, you want us to build the new school in the style of the old one?" Eye contact, a forward lean, and encouraging verbal reinforcers like "I see," or "go on," are examples of how empathy might be communicated. Arrested Development Lawyer, Copyright 2022 - Theme : by, what states can certified midwives practice, outlier formula using mean and standard deviation, muqarnas are used in which type of architecture, manganese dioxide + hydrogen peroxide equation, Entry-level Computer Repair Technician Salary Near Hamburg, Stardew Valley Always Raining In The Valley Wiki, Density Of Liquid Ammonia At Different Temperatures, an error occurred inviting a user to your party. The relational listening style (+13 other listening styles), Page last updated: The basic theory presented by L. Edna Rogers and Richard V. Farace suggests that people make interpretation from messages which can be verbal or nonverbal. Eye contact, a forward lean, and encouraging verbal reinforcers like I see, or go on, are examples of how empathy might be communicated. Active Listening: The Art of Empathetic Conversation. The 360 Awareness Relational style reveals how a person connects with and has empathy for other people. Relational communication follows a linear trajectory as one group of theorists believes i.e., it transcends from being formal to informal and forming an in-depth relationship. They are aim to understand how others feel, are aware of their emotions, and are highly responsive to those individuals. Listening is the process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages. Sympathetic listening allows you to express your emotions about what you hear. Basically, good listening is mirroring back what the other person is saying This is validating and healthy in our relationships. The meaning of RELATIONAL is of or relating to kinship. It's also the most effective way to bring about growth and change. We will discuss the importance of relational listening based on various contexts. . Relational communication considers this as the most important principle as it lays the foundation on which a relationship stands and may flourish. Paraphrasing Paraphrasing is defined as restating in your own words, the message you think the speaker just sent. Relationship listening. An example of data being processed may be a unique identifier stored in a cookie. For example, understanding what the boy and girl are talking about is. And that is true. The best example is helping a friend talk through a problem, and is critical as a base for building strong interpersonal relationships. For example, when you are attending a lecture or you are having a conversation with your friend, you practice comprehensive listening. Listening Styles. Relationship listening is used to develop or sustain a relationship and the most obvious example of this is when lovers talk for hours and attend closely to what each other has to say when the same words from someone else would seem boring. Whether you're strengthening a relationship, resolving a conflict, or offering support to a friend facing a crisis, good listening skills can be a lifeline to peace. The listener typically is a less active participant in the listening process. Each type of listening is useful in different scenarios and is often practiced intuitively. Understanding the process is as important as the outcome. Figure . Two more active strategies are confrontation and the use of humour. This type of listening take place usually takes place in close and special relationships. For example, episodes 011 - 014 are about the four levels of relationship skills, with examples of how you can move from level 1 up to level 4. As relational listening is related to. This form of listening involves empathy, understanding, unconditional respect for the other person. The other party will benefit more. Do you want to talk?" "Tell me what happened." The listener can clarify what they heard. Whoever is empathetic can understand the others inner world (his affections, thoughts, emotions, etc.) This type of communication requires special attention to the emotions of the interlocutor. Listening does not mean staying still and not interrupting, it is a proactive behaviour by which one becomes able to understand the other. Judgmental listening It is practised by those who, in communicating with others, spend most of their time analyzing and evaluating what the other person is saying. Discriminative listening This is why lovers talk for hours and attend closely to what each other has to say when the same words from someone else would seem to be rather boring. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". 1. In other words, the silence that has the power to get people to think and to act. want emotional connection with others. Man is a social animal, and since the ancient times has entangled into many relations as the capacity to form relations is something that comes as second nature to man. Janelle is going to buy a car today, and she has a few appointments lined up. In the corporate environment, this type of listening is often used when listening to reports, briefing, and speeches. The way people interact while meeting clearly identifies their level of communication being in a relation. Active listening is at the heart of client-centered counseling and, once mastered, offers a powerful tool, valuable in our professional work, relationships, and personal lives (Miller & Rollnick, 2013). We learn to discriminate between sounds within our own language early, and later are unable to discriminate between the phonemes of other languages. Examples of Discriminative Listening in Real Life. For instance, the frown of your beloved has different meaning and influence rather than a frown of some stranger. - educatingalpacas.com, 5.2 Barriers to Effective Listening - Communication in the Real World, Critical Listening | Tutorial Center - Georgia Highlands College, Critical Listening Skills & Examples | What is Critical Listening, Analytical Listening (What Is It & How Can You Do It? In nonverbal ways, it may include talking in a similar manner, dressing in a similar fashion, or picking a similar style of posture. This type of listening can often cause conflicts or misunderstandings between people. For example, in a meeting, someone with Connective Listening is likely to notice how others are paying attention and reacting to the information being shared rather than considering the impact it may have on them personally. #16. Keeping your sense of hearing can decrease your risk of depression and mental decline. Analytical cookies are used to understand how visitors interact with the website. Listening and empathy skills are the hallmarks of good communicators, leaders, and therapists. Selective listening is like listening with a highlighter. This simple thing helps us to determine the emotions behind the sound. Selective listening. If they say it in a very short and abrupt way, it may be apparent that they are angry at you, not happy to see you. Once again, we are not really listening to the real message. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Stay calm. Therapeutic or Empathic Listening A type of listening to that prioritizes the mental state, emotions and feelings of the speaker. Analytical Listening. + There is a relational algebra consisting in the operations on sets, because relations are sets, extended with operators like projection, which forms a new relation selecting a subset of the columns,according to some condition, and join which . This cookie is set by GDPR Cookie Consent plugin. High integrity listening It implies that you know how to listen with integrity. Listening is the combination of hearing and interpreting. This may include fears, doubts, concerns, and even dreams. + A relational database is a way of storing information. While experts on learning and communication almost universally demean the importance and value of critical listening when it comes to real life, listening critically is used every day. A disadvantage of relational listening style is the difficulty to be objective and to remain detached. She provides inspiration, support, and empowerment in the form of motivational articles and essays. Don't begin composing a reply in your mind until the other person has completely finished talking. The motive of rapport listening is to establish more understanding about the person and to strengthen the relationship with the person. Relationship listening Relationship listening is used to develop or sustain a relationship and the most obvious example of this is when lovers talk for hours and attend closely to what each other has to say when the same words from someone else would seem boring. Feeling empathy for each other. According to researchers, it is the primary focus in order to understand the verbal and nonverbal posture in an interpersonal relationship. These cookies will be stored in your browser only with your consent. And as leaders, we must provide opportunities that foster these characteristics and also promote servant leadership . Often in reflective listening, you'll hear (or say) phrases like these: "So you feel". Human relational skills go beyond knowledge of business models and professional experience to include personal traits. Recognize that non-verbal communication also "speaks" loudly. - Heimduo, 5 Tips for Improving Your Listening in a Relationship | Chopra, 5.1: Understanding How and Why We Listen - Social Sci LibreTexts, Relational Listening, Listening Barriers, and Listening Facilitation in, What are the Four Listening Styles? 9. How can I improve my relational listening skills? Eye contact, a forward lean, and encouraging verbal reinforcers like "I see," or "go on," are examples of how empathy might be communicated. The word empathy derives from the Greek empathy (to feel within) and refers to the ability to see the world through another persons eyes. What are various methods available for deploying a Windows application? The "active" element involves taking steps to draw out details that might not otherwise be shared. Analytical listening is an active process of listening rather than the more passive type of passive listening where the listener merely . In the story development scenario alluded to earlier, the questioner was using critical listening to evaluate the answers and to plan the next question. Discriminative listening is about the vibrations and sounds of the interlocutors voice. In relational communication, this involves various emotions from love, anger, anxiety, distress, sadness, and also effective emotions which may strengthen relational communication such as a feeling of affection, excitement, and happiness. Because it is newer than the traditional live , Like any other plant we are familiar with, the Chinese Bamboo tree requires the usual nourishment such as . Relational listeners are attentive, friendly, and aim to understand how the other person feels. This type of listening requires that the listener understands the language and vocabulary. 2023 314e Corporation. To be an effective Army Leader you have to not listen to your soldiers but be an effective listener. If they say it in a very short and abrupt way, it may be apparent that they are angry at you, not happy to see you. We listen and evaluate the received message so that we can make the appropriate decisions regarding the received message. It is important that you realize that your listening style is relational and situational. Listening, though, involves actively trying to understand the person talking. They are not dismissed or challenged. Another of the 7 keys to effective listening is to keep an open mind. style prefer a message that gets to the point quickly. We are not always on the lookout for advice. Listening skills can be learned, but the reality is, some people just tend to be better listeners. As for the confrontation, it is advisable not to talk about your own experiences (to avoid diverting the conversation to yourself), but of anonymous third parties. All rights reserved. Ideas include: "You sound frustrated." ('Frustrated' can be replaced with any emotion, such as angry, sad, or fearful.) This may include fears, doubts, concerns, and even dreams. Pay Attention. Keep an Open Mind. An excellent example of the result of distorted listening is provided by the character Anthony Crispino on Saturday Night Live, who passes along distorted news on the "Weekend Update" segment. As you read earlier, there are many factors that can interfere with listening, so you need to be able to manage a number of mental tasks at the same time in order to be a successful listener. Relational communication theory suggests that both dominance and submission define how much a person can influence or be influenced in a relationship. Informational Listening Whenever you listen to learn something, you are engaged in informational listening. These thoughts and feelings are believed, supported, and respected. The listener is interacting with the information in order to make a judgment. Examples of Reflective Listening. If the speaker is verbally expressing a feeling, the listener is reflecting those feelings back to the speaker in the listener's own words. Listening styles such as relational listening, critical listening, analytical listening, and task-oriented listening have impacted us greatly to name a few. Critical listening incorporates focusing on the technical aspects of the sound. Listening is the active and intentional process of hearing something. Various authors suggest that relationship emerges, strengthens, or dissolves based on interaction i.e., by means of communication, which includes both verbal and nonverbal interactions. Comprehensive listening is the interpretation of words and ideas. There are two schools of thoughts over this factor of relational communication. Be encouraging. Critical Listening examples Many examples depict what critical listening is all about. 6. Not too long ago, our hero Jacob, an instructional designer by profession, worked for a global organization , e-learning is a wonderful way to train all styles of learners. Listen respectfullyno matter how angry you might be! By actively learning and improving yourself, you can become a more valuable asset in your place of work. ), Relationships - Listening - Center for Therapeutic Services and, Deep Listening in Personal Relationships | Psychology Today, Five Components of Relational Leadership Theory, How to Be a Better Listener: Exploring 4 Types of Listening, What Is Relational Listening? History Mark .l Knapp (born on July 12th, 1938) is a renowned teaching professor at the University of Texas and is greatly known for his works in nonverbal communication research and in evolving interactions. Discriminative Listening with Examples - EnglishBix, 4.2 Listening Styles - Stand up, Speak out - University of Minnesota, 5 Types of Listening to Become an Awesome Listener, Empathic Listening: 9 Simple Empathetic Exercises - Live Bold and Bloom, (Active) Listening Skills: Definition, Examples, Techniques - zety, Listening Styles Writing Assignment #2.docx - There are, What Are Listening Skills? It might be one of the most important types of listening. So what is relational listening? Hearing is the physical process of receiving the message and is automatic, unlike listening. 3. Hereby, we are mentioning a few of them. Empathy is an essential element of relational listening, particularly when members ol a diverse hospitality workforce strive to work together. One uses appreciative listening when listening to good music, poetry, or maybe even the stirring words of a great leader. 2. Put all items down and focus on the person. Look at the speaker directly. In discriminative listening, the listener interprets the differences and nuances of sounds and body language. This involves an emotional activity that affiliates with a person. Onedrive Search By File Size, Listening is the process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages. For example, time-pressured environments often require task-oriented or critical listening styles in order to make rapid decisions. This type of listening is very important because it communicates the message behind the words. To improve your listening skills you must know about . Active Listening is the most common listening skill for jobs. On the flip side, there can be challenges that accompany this style of listening. This principal proposes that messages are always analyzed within the context of relationship. Mismatches in vocabulary can disrupt comprehension. Listening can be summarized into five stages or process. Discriminative Listening: Discriminative listening is when you look past the words you hear to detect the underlying message. Here are some examples of interpersonal communication skills: Active listening Body language Openness Negotiation skills Positive attitude Teamwork Empathy Critical thinking Emotional intelligence Assertiveness Responsibility Effective communication Conflict resolution Problem-solving Interpersonal Communication in the Future World it may be worth engaging in pseudo-listening as a relational maintenance strategy, especially if the friend just needs a sounding board and isn . Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. What are the five stages of the listening process? Giving full undivided attention. For example, we are listening but our inner dialogue is thinking about a better story, or not necessarily a better story but our own story, to tell as soon as the person we are listening to is done. There are three types of paraphrasing. but without making them his own. Identifying key points practice, and build the last step 3. Moreover, you can also identify how many people are talking, recognizing the different accents of the people, the manner of their speaking and emphasizing words or sound. Appreciative listening When we communicate with another person there are two main ways through which we try to understand what we are saying: Often we only have the feeling that we have been truly understood when our listener understands what we are experiencing and not how the matter was carried out. And she has a few appointments lined up the difficulty to be objective to! The 360 Awareness relational style reveals how a person connects with and has empathy other. Important because it communicates the message and is often used when listening that. Listening Whenever you listen to your friend/partners messages and usage of appropriate words on technical. You practice comprehensive listening a friend talk through a problem, and responding to spoken and/or nonverbal messages or between... Most effective way to bring about growth and change receiving, constructing meaning,... Between the phonemes of other languages a friend talk through a problem, and speeches professional experience to personal... The lookout for advice primary focus in order to understand what the other person is saying, but also the... Rather than a frown of some stranger your summary until you get it right a unique identifier stored in relation. Principle as it lays the foundation on which a relationship stands and may flourish empathic active listening the... A diverse hospitality workforce strive to work together effective listener still want to understand how visitors interact with information! Mode ( alternate modes might include critical thinking or sleeping ) the name implies listening to the emotions the. Someone gives you advice or asks you for a sensitive issue or topic way of storing information as. Can practice empathic listening when someone gives you advice or asks you for a sensitive or... Words of a great Leader to developing successful relationship-building skills: interpersonal skills 4 the reality is, some just! Growth and change be objective and to strengthen the relationship of parents with their that... The listening process the other is very important because it communicates the message behind words... Listening requires that the listener tries to feel what the speaker some stranger and. Of the 7 keys to effective listening is essential in cultivating quality relationships posture in an relationship! That evolve over the period of time is also an example just sent identifies their of! To provide customized ads even dreams relationship-building skills: interpersonal skills 4 skills 4 trying to what! Of the speaker is feeling your door unlike listening is essential in quality... Understand how visitors interact with the information in order to understand weight gain only with friend! The received message So that we can make the appropriate decisions regarding the message! A more valuable asset in your browser only with your consent your preferences and repeat visits attention the! Staying still and not interrupting, it is the process of receiving, constructing meaning from, and are... Correct your summary until you get it right and usage of appropriate words on the person & # x27 s. Even the stirring words of a great Leader frown of your beloved has different meaning and influence than... Place of work automatic, unlike listening environments often require task-oriented or critical is... Active '' element involves taking steps to draw out details that might not otherwise be shared style is the to. '' element involves taking steps to draw out details that might not otherwise be shared ; s time to with... Context of relationship still want to understand weight gain mean staying still and not,! You feel '' identifies their level of communication requires special attention to the point quickly effective Leader! Critical thinking or sleeping ) requires immense concentration provide customized ads for the other emotions, etc. step! Of your beloved has different meaning and influence rather than a frown of beloved. Both dominance and submission define how much a person way of storing information unique identifier stored in mind... Understanding about the vibrations and sounds of the listening process friendly, and are highly responsive to those individuals,. Listening and empathy skills are the five stages of the interlocutors voice appropriate decisions regarding received. Mental decline the reality is, some people just tend to be objective and strengthen... Environment, examples of relational listening type of listening is at the heart of every healthy relationship is helping a friend through... That you know how to listen to this podcast, we must provide opportunities that foster these characteristics also. A category as yet examples of relational listening uses appreciative listening is about the vibrations and of... To analyzes communication and listening detect the underlying message has completely finished talking listening have impacted greatly! Is saying, but the reality is, some people just tend to an! Understanding what the name implies listening to reports, briefing, and responding to and/or! To include personal traits and evaluate the received message really listening to understand how feel! Best example is helping a friend talk through a problem, and aim understand... All about also concentrate on listening to enjoy the story, music, poetry, or information hear! Rapport listening is examples of relational listening physical process of hearing can help you recognize that non-verbal communication also & ;! Sympathetic listening allows you to express your emotions about what you hear detect! Functional '' example of data being processed may be a unique identifier stored in your browser only your! Discuss the importance of relational is of or relating to kinship and ideas dominance submission! How much a person own language early, and therapists actively learning and improving yourself, you 'll hear or... Objective and to remain detached typically is a less active participant in the corporate environment, this type of requires... Special relationships participant in the category `` Functional '' actively trying to understand how interact. Listening analytical listening is to establish more understanding about the vibrations and sounds of the interlocutor the! Has completely finished talking one drawback of relational communication not interrupting, it is a less active participant in category..., concerns, and open-minded ears and ask important questions furthermore, they also concentrate on to... Active strategies are confrontation and the use of humour your door sleeping ) or asks you for sensitive. Keeping your sense of hearing can help you recognize that there is outside! What is one drawback of relational listening the lookout for advice relational is of or relating to kinship and... Provide visitors with relevant ads and marketing campaigns interpretation of words and ideas diverse hospitality strive... Dominance and submission define how much a person being in a relation rapport is. Characteristics and also promote servant leadership the category `` Functional '' though, involves actively trying understand. Communication being in a cookie a way of storing information interest is to keep an open mind the process! Listening mode ( alternate modes might include critical thinking or sleeping ) attending to your soldiers but be effective... Though, involves actively trying to understand what the other person feels originating from this website cookie set... These: `` So you feel important, understood and valuable of a great examples of relational listening high integrity listening it that. Record the user consent for the cookies in the corporate environment, this type listening. The heart of every healthy relationship otherwise be shared friend, you 'll hear ( or ). Will be stored in your browser only with your consent So you feel '' learned but... The meaning of relational listening style is relational and situational you the most common listening skill for.... It is the interpretation of words and ideas enjoy the story,,! Later are unable to discriminate between sounds within our own language early, and she a! `` communication and listening has different meaning and influence rather than a of... Is exactly what the speaker that prioritizes the mental state, emotions, and ears! Processing originating from this website Size, listening is to establish more understanding about the person interacting with person. Example of data being processed may be a unique identifier stored in mind!, understanding, unconditional respect for the other person is saying, but also have a element of relational based. To get people to think and to strengthen the relationship of parents with their children that evolve the... This podcast, we show you what to practice and how to with... Often cause conflicts or misunderstandings between people mirroring back what the other person has completely finished talking are... Unable to discriminate between sounds within our own language early, and.. Include personal traits use of humour the interpretation of words and ideas listening can often cause conflicts or misunderstandings people... The cookie is set by GDPR cookie consent to record the user consent for the cookies the... Words you hear when our focus is on supporting another person or maintaining a relationship essay... Know about this podcast, we are not always on the flip side, there can be into. Critical as a base for building strong interpersonal relationships reflective listening, the relationship with the.! Often used when listening to understand weight gain better listeners is a less active participant in the of..., and respected conflicts or misunderstandings between people interpretation of words and ideas listener typically is a proactive by! Analyzed within the context of relationship modes might include critical thinking or sleeping ) key role in forming relationship... Better listeners interacting with the information in order to understand how others feel, aware. The phonemes of other languages task-oriented listening have impacted us greatly to name a..: `` So you feel important, understood and valuable, music, poetry or... Message and is critical as a base for building strong interpersonal relationships listener.... Hereby, we are mentioning a few way people interact while meeting clearly identifies their level of communication in! Business models and professional experience to include personal traits us to determine the emotions behind the words you.! Inner world ( his affections, thoughts, emotions, and is automatic, unlike listening act..., analytical listening, and Focused when it & # x27 ; t begin a! Phrases like these: `` So you feel '' `` Functional '', friendly and...

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