35 + AL's for reference Report inappropriate content OttawaKristie Ottawa All charges to international cards are processed in Belize and will be in Belize Dollars as that is our Country's currency. Your reservation is being held by the credit card provided at the time of booking. Find a Dreams Playa Mujeres Golf & Spa cancellation policy that works for you. Trips cancelled as a result of, or due to, airline delays, strikes, sickness, world events, no-shows, premature departures, personal issues and/or as result of inclement weather, pandemics such as COVID-19 and/or acts of God including hurricanes are subject to our cancellation policy. After 7 months we are now timeshare free. During your stay at Dreams Playa Mujeres Golf & Spa Resort, you can dine at World restaurant which serves international dishes. EARLY CHECK-IN / LATE CHECKOUT Very efficient way to sell your timeshare, these people are very detailed with all relevant information about how everything works in the market of selling your ownership. Prepaid Reservations. Payment in full is due 30 days prior to arrival. Should any guests lose personal belongings, if recovered, the item will be recorded as found. The facility fee includes: PAYMENT OPTIONS However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. All BEAUTIFUL, including location and food. Cancellation on booking made for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy:**. We have developed a suggested gratuities guide in response to guest feedback. CHECK IN POLICIES Guests moving from Low to High Season will be expected to pay the difference. However, all remaining balances are charged through our local bank in Belize. a Westin resort that was 115 away from our resort. No refunds will be given for modifications or cancellations. Were checking available properties nearby. **Kindly refer to exact dates as follows for the winter & Easter holidays: April 10 17, 2022, December 19, 2022 January 2, 2023; April 1-9, 2023, December 23, 2023 January 6, 2024; March 23 31, 2024, December 21, 2024 January 4, 2025. Exact dates for specialty/a la carte tours (any adventures outside of scheduled package trips) and massages will be confirmed upon arrival, as they are scheduled by the Front Desk. Cancellations for combination vacations with our sister properties will only be charged a $100 admin fee by each resort at which you are staying. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. You also have the option to opt-out of these cookies. My husband and I declined the first 6 offers that came in to us because we wanted a little more back in return. It is recommended that guests purchase a comprehensive travel insurance policy at the time of your booking to protect you against illness, injury, loss of personal items and baggage, cancellation, and other travel contingencies. Dreams Playa Mujeres Golf & Spa Resort. Accepted currency: U.S. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. We also use third-party cookies that help us analyze and understand how you use this website. If you continue to use this site, we will assume that you are happy with it. Ready to Book Your Experiences? Cancellations for combination vacations with our sister properties will only be charged a $100 admin fee by each resort at which you are staying. Indulge in a body treatment, a manicure/pedicure, and a massage at the onsite spa. After speaking with so many listing companies in the past my husband and I were extremely skeptical in moving forward with another company however they ensured to educate us on the difference between listing companies and a resale with with our resort developer which is how we purchased making it make much more sense. Yes, guests of Dreams Playa Mujeres Golf & Spa Resort Cancun can work out with fitness classes and yoga classes. CreateNavisTelTag(); You can join diving, lawn tennis and mini golf at the accommodation, and bicycles are available for rent. Yet, resort CS has only been in business for 4 years. BBB Business Profiles generally cover a three-year reporting period. Upon arrival, we require a valid credit card or debit card. Kindly note: Island Rentals, Overwater Villa and Group bookings of 16 or more persons adhere to different Non-refundable balance and/or deposit requirements. Any items in the Lost & Found, which are not claimed within thirty (30) days, will be donated or discarded. It may take 72 hours or longer after check-out for your bank to release the credit hold on your account. Contact us for rates and availability. PET POLICY Maximum two adults per cabana except for our suite style and premium suite style cabanas which can accommodate 4 persons. 120 or more days prior to arrival date, admin fee will be deducted from the deposit, 100% of this balance will be refunded. There is risk involved in any outdoor activity and accidents may occur, therefore at Belizean Dreams Resort we consider safety our most important concern. Should you wish to leave an additional gratuity for exceptional service, this is completely left to your discretion. Dreams Aventuras Riviera Maya Hotel Puerto Aventuras, Dreams Aventuras Riviera Maya Guest Services, Carretera Federal 307 Km. Payment methods available in Dreams Playa Mujeres Golf & Spa Resort include Mastercard, Visa and American Express. A credit card and valid picture I.D. Please note, guests may experience noise or disruption at certain points throughout this timeframe. Cut-off times are based on the experiences local time. Please see those sections for details. CANCELLATIONS, CHANGES, AND EARLY DEPARTURES All rates are subject to change without notice. Please provide us with the bank confirmation number of the electronic payment made for faster reconciliation at our end. 31-89 days prior to arrival date,admin fee will be deducted from the deposit, 50% of this balance will be refunded. We apologize for this unacceptable behavior that you received. Coco Plum Island Resort is not responsible for any currency rate of exchange variances applied by banks or for any international processing fees that may be charged by your credit card company. Dreams Playa Mujeres Golf & Spa Resort Cancun offers a sun deck, an aqua park and a barber shop. Yes, a credit card is required for all reservations made via the Internet. Further, we reserve the right to correct any pricing errors or omissions. Although they are our sister resorts, we are managed separately and therefore we would require you to cancel with us in writing directly (adhering to our Cancellation Policy) and thereafter book with Belizean Dreams or Laru Beya in accordance with their booking policy as each resort is managed separately and has policies accordingly. PRIOR TO THE COLLECTION OF PAYMENT BY CHARGING YOUR CREDIT/ DEBIT CARD COCO PLUM RESERVES THE RIGHT TO RECONFIRM RATES AND CHANGE ACCORDINGLY. All additional meals, transportation, drinks and/or tours etc. Reasonable base for exploring Puerto Aventuras. Island rentals stays are booked from Saturday-Saturday or Sunday-Sunday only. Non-refundable balance is due 60 days prior to arrival. Adults (Ages 13+) get 20% off when staying in the same room with two adults. Maximum occupancy for each room are as follows: One bedroom boutique room (no view) (Maximum Occupancy = 2). You may cancel your reservation until 6pm local Hotel time 2 days before your scheduled arrival date to avoid 1-night penalty including room rate and applicable taxes. Kids 5 years and under are charged US$75 per night (inclusive of local flights). We recommend booking a free cancellation option in case your travel plans need to change. Acceptable forms of identification include a drivers license, passport, and proof-of-age card. But once I paid them the money, they stopped responding to calls. Cancelled bookings will incur charges. Unused portions of Packages (meals and/or activities etc.) Cancellable Reservations. Utilizing the front desk as the contact point is essential to ensuring that tips will be sent to our accounting department, which manages proper and transparent distribution through the staffs bank accounts. She's still happy to continue marketing her Property with us. Select an available day in the calendar, the number of guests, and complete booking, Receive booking confirmation with details and instructions. However, all remaining balances are charged through our local bank in Belize. Join our community to receive the latest deals, exclusive discounts & travel inspiration! Adult rates apply for all packages since we are an adults only resort. Thank you for choosing Dream Nashville. If you continue to use this site, we will assume that you are happy with it. Tours arranged on days other than our scheduled tour days are subject to an upgrade fee per person. Cancellable Reservations. If the airfare increases after your package is booked, the package rate will increase to reflect those changes. Is there a workspace in the rooms of Dreams Playa Mujeres Golf & Spa Resort? As a matter of policy, BBB does not endorse any product, service or business. Photo identification must also match the name that is on the reservation. However, acts of nature are sometimes beyond our control and may temporarily hinder the natural path and attractiveness of aquatic and terrestrial ecosystems. Check out the most frequently asked questions about our hotels below. Some of the air-conditioned rooms are appointed with a marble floor, and such self-catering options as a free minibar and tea/coffee making equipment. Can I store my bag in Dreams Playa Mujeres Golf & Spa Resort Cancun? Local flight cost within all packages are not eligible for discounts. 7.5 Zona Hotelera, Cancun, Mexico, Birch Tower, 1622 J. Bocobo Street, Manila, Philippines, 1745 James Ave, Miami Beach, United States, 318 20Th Street, Miami Beach, United States, 2A-4A Ton Duc Thang Street, Ho Chi Minh City, Vietnam, 485 Veterans Blvd, Redwood City, United States, Avenida 10 , Esquina Calle 26, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 50 Laird Street, Long Branch, United States, Secrets Playa Mujeres Golf & (adults Only) Resort in Mexico, Secrets The Vine (adults Only) Resort in Mexico, Home2 Suites By Hilton Airport, Tx San Antonio. What is the cancellation policy for Dream Hotels? Cash payment is an option at checkout. Dreams. Single Occupants will automatically be charged a rate of US$75 per night surcharge fee at the time of booking confirmation. Customer services here at RCS is our top priority, we have spoken to Ms. ********** gave the correct info for the CS department and when over the marketing process with her, answered all her questions and concern. If your plans change, you can cancel free of charge until free cancellation expires. Please note, guests may experience noise or disruption at certain points throughout this timeframe. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. We then asked as when was the last sale and how often were there sales? Please see those sections for details. The late checkout fee varies, depending on the time of day. 61-89 days prior to arrival date, guest will be subject to a US$450.00 rescheduling fee. Smoking of any substance in our rooms is strictly prohibited. Book Dreams Aventuras Riviera Maya Puerto Aventuras. A comfortable stay at the property awaits you with a wellness centre featuring a beauty therapy, pedicure and manicure. Less than 60 days prior to arrival date, guests are entitled to NO refund. Want to know something else? We cannot guarantee the clarity of the ocean at all times as a result of weather. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. hotel-in-cancun.com. 61-89 days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 50% of this balance will be refunded. There is a $200 USD / $400.00 BZE administration fee for all cancellations for each room; this fee will be deducted prior to all refunds. Contact the Reservation Team if you need help booking your stay. Thank you so much for submitting a review of your experience! What is the cancellation policy for Dream Hotels? 210 4th Avenue North Nashville TN 37219 He kept telling us we didn't know what we were talking about and that timeshares were not real estate. Rates quoted are based on check-in date and length of stay shown. Email: info@dreamhotelgroup.com, document.write(new Date().getFullYear()); Dream Hotel Group, LLC. It was a quick sale just as promised. You agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. SMOKING POLICY However, depending on the seasonality to the destination of travel, peak period, any events (such as trade fairs, exhibitions, etc), the booking amount is subject to change without prior notice. At this time, we do not offer travel insurance through Coco Plum Island Resort. Such refund would be based on various factors like the number of participants, the cancellation policies of suppliers like hoteliers, airlines, coach operators, etc. Dream keeps detailed records of all found items, and will make a reasonable effort to contact the guest if an item is left in the hotels guest room after the guest has checked-out which will be placed in our Lost & Found safety box. Except for stays between Christmas (including the week before & after Christmas) & New Year (including the week after)** which require payment in full 60 days prior to arrival. Additional specialty tours to the jungle and to the reef can be arranged for an additional fee, please contact us. We signed up with RCS January 2022 for them to help us get out of our timeshare. See our FAQs for information as well as tips on arrival and departure times. Dreams Aventuras Riviera Maya Resort address: We use cookies to ensure that we give you the best experience on our website. Resort Dreams Palm Beach Punta Cana Cabeza De Toro, Punta Cana, Dominican Republic. We care as much about the privacy of your information as you do. , please contact us get 20 % off when staying dreams resort cancellation policy the same room with adults! We care as much about the privacy of your information as you do cabanas can. 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