Please have your booking reference, the family name used for the original booking and Airpoints number handy when you call about a flight or Airpoints query. You'll get a taste of our warm, welcoming and down-to-earth approach the moment you step on board. *All prices are quoted in Singapore Dollars (S$). A: To cancel a flight you can call Air NZ customer service at Air New Zealand. Include nearby airports in your search. Arrivals and departures. Email: akl.baggage.services@menziesaviation.com Auckland, Auckland, New Zealand. There are no Reservations/Ticketing facilities at the airport office. If you are unsatisfied with how Air New Zealand settles your complaint, you can contact the Airline Customer Advocate (ACA) body in your country. The ordeal of rescheduling canceled flights. G-19 - Block 5, Clifton Changi contact centre: +65 6595 6868. nz) location in Manawatu-wanganui, New Zealand , revenue, industry and description. Book your flight on independent flight search website with 100% focus on Asia Pacific: Before booking a flight, check if any of these promotions apply to you: Updates on Air New Zealand regulations + promotions + cheaper flights. 153 Rajadamri Road If you're unable to find the answer from local agent, please contact Singapore Airlines Singapore Airlines Auckland Contact Information; Auckland Reservation & Ticketing Office. Mack Air (Pvt) Ltd To contact Air NZ on Facebook, visit facebook.com/AirNewZealand, then look for the Send Message button it opens the Facebook Messenger window, where you can chat with the airline staff. Plot No. 302 Cau Giay Street, Dich Vong Ward A: To contact Air NZ in Norfolk Island, call the phone number 6723-22 195. Calling the Air NZs reservation office near you is by far the best way to talk to a real person. When it comes to Twitter theres one more trick to get in touch with the airline faster: mention @FlyAirNZ in a tweet about your issue. Delayed or lost baggage, booking cancellations, problems with getting a refund, excessive fees or charges, etc. Air New Zealand Contact Centre Private Bag 93537 Takapuna North Shore City 0740 New Zealand Phone: +64 9 357 3000 Email: Airpoints. Flights to Asia Pacific. Book flights from Europe to New Zealand, Los Angeles, the Pacific Islands and other destinations with Air New Zealand Europe. Tel: +64 9 379 3209 / 0800 808 909 (Reservation freephone) As the New Zealand Government changes the COVID-19 setting on the 14th April 2022, AirNewZealand Cargo has reviewed these and the following restrictions to AirNewZealand Cargo sites are to be followed. (24 hours Contact Centre in Auckland). Room 1401, 14th Floor Operating Hours: 7:00 am to 7:00 pm daily. Low-cost operations, strong brands and stringent quality control. Airline offices answer significantly fewer calls than the main call center, so they can provide their customers direct assistance over the phone, without waiting times. It's great to see Air New Zealand is now actively offering promo codes to those seeking a small discount on their next flight with the Kiwi airline. Air New Zealand Customer Relations Private Bag 92007 Auckland 1142 New Zealand. Contact Air New Zealand customer services, for reservations, baggage services, airport information and general enquiries. Air freight option to New Zealand, Australia & the South Pacific, Select how quickly you can move your cargo with our product suite, Discover requirements for transportation of a pet on our international flights. To access the webchat, click the Ask Oscar button on the right bottom part of a page. This is also the system that puts you on hold if the lines are busy but rest assured that on the other side there is always a human operator you can talk to. Tel: +64 9 275 0449 They must still take a pre-departure test within two days of flight departure, and meet prevailing visa requirements. Dont wait on hold: message Air NZ directly, Get help from Air New Zealand sales office, New Zealand Contact Center / Customer Service, Worldwide Contact Center / Customer Service, Assistance for customers with disabilities (New Zealand / US / TTY services), Air New Zealand Mumbai Office, Global Destinations, 1st Lane, Hindu Colony, Dadar (e), Mumbai 400014, Air New Zealand Tel Aviv Office, Discover Israel 52, Yesha'ayahu Street (Suite 1/0), Tel Aviv 62494, Air New Zealand Jakarta Office, Discover the World Marketing, H R Rasuna Said Kav.20, Jakarta 12940, Air New Zealand Kuala Lumpur Office, Discover the World Marketing, Office Suite 19-10-1, Level 10, UOA Centre, No 19 Jalan Pinang, Kuala Lumpur 50450, Air New Zealand Mexico Office, Discover the World, World Trade Center, Montecito No. You can also complete a MEDA form, or find out more about flying with a medical condition . We are committed to your safety and have introduced precautionary measures throughout your journey with us. Good travel agents have air teams behind them (who have relationships with airlines), often work via a bigger agency, or with support of incredibly strong networks and connections. Find the cheapest possible airfares to New Zealand. I graduated from Temasek Poly - School of Design . Tel: +64 9 379 3209 Reservation: 24 hours daily. In April last year, two months after Air New Zealand bought Ansett, Brierleys sold Singapore Airlines all its Air New Zealand "B" shares for $285 million, or $3 a share. Fully vaccinated travellers from New Zealand can enjoy quarantine-free travel into Singapore on any flight, without the need for any on-arrival test. Tel: +64 9 256 8359 Auckland 1001. They can remove all that drama from your booking experience. Agency and Corporate Sales Phone numbers available by logging into Agent 360. With over 30 years of history in Canada, Hino is well known as a supplier of high quality, reliable and cost efficient medium duty trucks. Airpoints customer service can help you check your account balance, process the flight redemption and upgrades, make a reservation, or just answer any questions about the frequent flyer program. (Appendix II). Air New Zealand Singapore Contact Information; Singapore Office Reservations & General Customer Enquiries Tel: 800 852 3380 Email: resasia@airnz.co.nz Office Hours: 9:00 am - 5:00 pm (Monday - Friday) For any urgent matters outside office hours, please call +64 09 357 3000 (24 hours Contact Centre in Auckland). And there's plenty of more ways he can help. Closed Wellington. Fax: +961 read more, Bangkok Airways Beijing Office Heres an important tip if you are experiencing long waiting times at the Air NZs call center: Instead of competing for time with the call center in New Zealand jump the line by dialing the ones in other countries Australia, Singapore, Hong Kong, etc. . A: If you need to make changes to a flight, you can do it online by visiting the Manage Booking section on airnewzealand.co.nz website. Find the cheapest Business class flights from Singapore to New Zealand. Singapore Airlines. Sometimes, they can even bend the rules. Copyright 2010 2023 Tiket2. Air New Zealand c/- Discover the World Marketing Office Suite 19-10-1, Level 10, UOA Centre No 19 Jalan Pinang Kuala Lumpur, 50450 Tel: +03 27155020. Raheja Centre, Nariman Point Note: The Airport Office is an Operations and Administrative office only. Lead is a natural metal. In the United Kingdom, you can lodge a complaint directly with AviationADR a dispute resolution scheme approved by the Civil Aviation Authority. Email general cargo enquiries: CSBookings@airnz.co.nz. Auckland Airport Baggage Services - Menzies You can view a credit and use it to book new flights online. Bangkok 10330 Email: nz_feedback@singaporeair.com.sg. Official complaints can be also sent by mail to this postal address: Contacting customer service for any issue or concern can prove challenging and universally frustrating. . Courtyard by Marriott Tbilisi We've seen some great coupons ranging from 5% to 10%. Thailand Be electronically ticketed - paper tickets will not be accessible, Not have been made as an international "multi-city" booking. , you can view, change and cancel your booking, Check to see if your booking has been held in credit, Add an extra bag or two to your baggage allowance, Confirm your contact details so we can keep you updated. Air NZ Booking Center essential information for passengers. Assistance is available for the deaf or hearing impaired via the New Zealand Relay Service. AsiaLatin AmericaAfricaMiddle EastPacific Islands, Our English speaking Contact Centre in New Zealand can be contacted 24 hours a day, 7 days a week on +64 9 357 3000 (international charges will apply).Email:resasia@airnz.co.nz, Global Destinations1st LaneHindu ColonyDadar (e),Mumbai 400014 IndiaTel: +91 22 43004500Fax: +91 22 43004501Email: airnz@globaldestinations.in, AirNewZealand c/- Discover the World MarketingH R Rasuna Said Kav.20 Jakarta 12940Indonesia Tel: +62 (21) 295 333 20 Fax: +62 (21) 521 2021 Email: support@discoveryjkt.net, AirNewZealand c/- Discover the World Marketing Office Suite 19-10-1, Level 10, UOA Centre No 19 Jalan Pinang Kuala Lumpur, 50450 Tel: +03 27155020, Air NiuginiAir Niugini House, Jackson Airport,Port MorsbyTel: +675 327 3444, Aerotel Ltd Corp 10th Floor, Rufino Pacific Tower 6784 Ayala Avenue, Makati City 1226 Philippines, Tel: (+632) 884 8097 Fax: (+632) 856-1315 or (+632) 856-1382 Email: Kareem.Pia@aerotel.com.ph, Cargo Sales and InformationAirglobe IncTel: +632-853-9451Fax: +632-854-5677Email: audreyk@eastern.com.ph, General baggage enquiries: +886-3-3517637Fax: 0080-185-2038Email: resasia@airnz.co.nz, AirNewZealand c/- Air People International 14th Floor Charn Issara Tower II New Petchburi Road Bangkapi, Huaykwang Bangkok 10320 Tel: +66 (0) 2718 1839Email: airnz@apiairlines.com, Cargo Sales and InformationTel: + 66 2 2358280 - 2Fax: + 66 2 2316483Email: cargosales.nz@waa.co.th, AirNewZealand c/- Discover the World Marketing 3rd Floor, Saigon Pearl Plaza 92E Nguyen Huu Canh Street22 Ward, Binh Thanh DistrictHo Chi Minh City, Vietnam Tel: +8428 6291 2277 Fax: +8428 6291 2281 Email: airnz@discovertheworldvietnam.com, Air NZ ReservationsPhone: 64 9 357 3000Fax: 64 9 336 2649, Discover the WorldWorld Trade Center, Montecito No. Singapore. Your support is important to us. Air New Zealand Customer Relations New Zealand Air New Zealand is the flag carrier airline of New Zealand. It is helpful to know that the Air New Zealand Singapore office address or phone number is available for contacting staff members so that all doubts and queries can be answered by them. Air France Call Center Tel:+81 6 6341 2661 Air New Zealand Limited (Mori: Araraurangi Aotearoa) is the flag carrier airline of New Zealand.Based in Auckland, the airline operates scheduled passenger flights to 20 domestic and 30 international destinations in 18 countries, primarily around and within the Pacific Rim. Travelers can rate the services below with British Airways. Auckland International Airport. If you're unable to find the answer from local agent, please contact Air New Online booking help. Air NZ team will often notice it immediately, ask you for a direct message, and respond privately. Late hours on weekends can increase the chance for your call to be answered promptly. Room 603D, Lido office Tower You can call back and speak to another agent (she may have more experience or training) or ask to talk with a supervisor. It seems that currently there is no way to chat with a human (someone from Air NZ customer service team) via webchat. Operating Hours: 8:00 am to 3:30 pm 20 Airport Boulevard If youre looking for special-purpose emails (for different airline departments), weve compiled them in the table below: Air New Zealand does provide support via live chat (online chat on the website) for its customers. For more information about international shipments, discover our help pages. ALL Customers, Contractors and PCBU's must adhere to the directives issued by the New Zealand Government, AirNewZealand Cargo and their local Airport. So heres our advice: before you start calling the helpline, try to get a quick fix by contacting them via social media channels. Lastly, email is basically handled by humans. New Singapore entry requirements from 1 April 2022. As an Airpoints member you'll earn Airpoints Dollars on all Air New Zealand Contact Centre Private Bag 93537 Takapuna North Shore City 0740 . Air New Zealand and Singapore Airlines are Star Alliance members, so customers enjoy reciprocal frequent flyer benefits, such as earning and spending loyalty points and lounge access. 40% 80% off with hacker fares. Fax: +64 9 256 8435 Once a week we send new hacker fares and rare flight deals to Asia Pacific. Tel read more, Thai Airways Karachi Office . For further information, please visit your nearest HSBC Branch in mainland China or to contact us directly, please call Retail Banking and Wealth Management Customer Service hotline on 800-820-8878 ([86] (21) 3888 8878 if you are outside of mainland China or are using a mobile phone). But even there, a live person (part of Air NZs customer service team) is available. Air New Zealand Support & Customer Service How To Get Help Quick? Postal address: PO Box 3 That's doesn't tell you a whole lot, but at 597 sqm and with seating for 125 guests, it's one of the smallest International Lounges out there. Deaf or hearing impaired? Built using WordPress and EmpowerWP Theme. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. Experienced customers suggest that the best time to call is early in the morning from 4am to 7am (call center time zone) for 24/7 hotlines or just right as the call center opens. There are times when the airline simply wont answer your calls. Auckland Airport. scheduled passenger flights to 20 domestic and 32 international destinations in It will help if you are comfortable with that language, but generally, the hotline staff also should speak English. 1 Cargo Building Colombo 01 A: To contact Air NZ customer care in LAX airport, call the phone number 1800 262 1234. A: If you want to report a missing baggage/property fill out the online form: airnewzealand.com/aircraft-lost-property-form. Join 110,000+ smart travelers and start saving big on flights! are some of the issues you may want to complain about to Air New Zealand. Visa like passport and consular services is a service and a fee is charged for grant of visa in accordance with the scale laid down by the Government of India. Air New Zealand offers scheduled flights between Singapore and Auckland / Lines are open 24 hours every day, including weekends and public holidays. and he will do his best to retrieve it for you. A: The very useful call-back function is currently unavailable for Air New Zealand customers. PO Box 53096. Singapore Changi Airport Osaka Office Postal address: Air New Zealand Groups Private Bag 92007 Auckland 1142 L2/F2. Email: nz_reservations@singaporeair.com.sg 11, York Street Cathay . Enquiries handled by Air New Zealand Singapore Office including: Mobile &WhatsApp A: To contact Air NZ in Samoa, call the phone number 685-20 825. Airport Office 19/ 20. HINO Suppliers and Dealers in UAE. No 6, Jiangtai Road Commissions made by agents generally come from the airline side, not from the customer side. 1st Floor, No. Official Facebook), Air New Zealand Cabin Crew (photo credit to Cheaper than you think. Youll then have the option to request a refund. Air New Zealand Changi Airport Office. Mailing Address: PO Box 4290. Fax: +64 9 379 0097 Str New Zealand. Operating Hours *Allprices are quoted in Singapore Dollars (S$). Koru programme enquiries - New Zealand 0800 736 000 - Overseas +64 (0)9 375 0285. If you hate dealing with airlines customer care, consider using a travel agent to book your flights. . Airnewzealand.com.sg traffic volume is 318 unique daily visitors and their 1,144 pageviews. You can call our friendly team on 1-800-262-1234, or for further information on how you can ensure your trip is comfortable and hassle-free find out about our special assistance options. Onkar Travels (P) Ltd. You can call our friendly team on 1-800-262-1234, or forfurther information on how you can ensure your trip is comfortable and hassle-free find out about ourspecial assistanceoptions. Before requesting a refund, make sure to read Credit and Refund Information, You can check your credit balance by logging into the Credit View page. Cargo track and trace search failed. If added online, the first bag charges are $30 for domestic flights within New Zealand, $55 for select flights to/from Australia and the Pacific, and $90 for all other long-haul flights. Managere. flight reservations (including group travel). Most large airlines have teams of social media specialists, and in our experience, theres no faster or easier way to get an issue solved. 9th Floor, Emerald Tower You should receive a response within a few working days. Pakistan For U.S. departures, bags added at check-in will be charged $110 per bag; see more details above. Operating Hours: 0900 - 1700hrs . Special Assistance - 0800 028 4149. APG Lebanon The primary goal is to take out the Air Defenses with Lightning Spells. Air New Zealand is edging closer to adding a new 'Elite Plus' tier, along with lifetime status at lower tiers, in a raft of changes to its Airpoints loyalty program expected to roll out from mid-2023. The airline operates Customer Care. If you received an email for your booking, the .pdf file in the email has the booking reference in the file name e.g. National cargo (domestic New Zealand) Regional airport cargo contact details. Learn how AirNewZealand is reducing avoidable carbon emissions. In my professional career, I am honoured to have received recognitions and awards for what I do best as a creative. "E-Ticket booking ref A1234H.pdf". New Zealand Visitors to site will no longer be required to show proof of vaccination or a negative test when entering an AirNewZealand Cargo site. Our English speaking Contact Centre in New Zealand can be contacted 24 hours a day, 7 days a week on +64 9 357 3000 (international charges will apply). Booking through a travel agent can be a game-changer! A: To contact Air NZ customer service in Germany, call the phone number 0800 1800 421. If you need help with a reservation made not through the Air New Zealand website/app but with a third-party such as OTA, travel agent, etc try contacting their sales office for quick assistance. Subscribe . special travel requests (dietary meals, accessibility, unaccompanied minors, etc. There may be an automatic IVR (Interactive Voice Response) system interacting with you through voice or touch-tone dialing at the beginning though it will make sure you will reach a companys department adequated to your issue. KLM Customer Contact Centre : +94 11 2439 747 As the New Zealand Government changes the COVID-19 setting on the 14th April 2022, Air New Zealand Cargo has reviewed these and the following restrictions to Air New Zealand Cargo sites are to be followed.. ALL Customers, Contractors and PCBU's must adhere to the directives issued by the New Zealand Government, Air New Zealand Cargo and their local Airport. Singapore Airlines (SQ) is the flag carrier of Singapore and one of the major Singapore . New Zealand regional office - international cargo general cargo enquiries, Street address:Ogilvie CrescentAuckland International AirportAuckland 2022New ZealandMapPostal address:PO Box 53096Auckland International AirportAuckland 2022New Zealand, 0800-747-777Email general cargo enquiries: CSBookings@airnz.co.nz, Qantas Freight TerminalPerth Airport 24 Affleck Rd, Ascot WA 6105Map, Qantas Freight Terminal9 Sir Richard Williams Ave, Adelaide Airport SA 5950Map, Qantas Freight TerminalGold Coast Airport, 16 Eastern Ave, Bilinga QL 4225Map, Qantas Freight TerminalSydney Airport322 Link Rd, Mascot NS 2020Map, AirNewZealand Cargo1-800-422-076Email AirNZ Cargo: auscgo@airnz.co.nzQantas FreightPh: 13-12-13Email Sydney office: freightcustomerservice@qantas.com.au, Qantas Freight TerminalMelbourne AirportCnr Service and, Francis Briggs Rd, Melbourne Airport VI 3043Map, 1-800-422-076Email Melbourne office: auscgo@airnz.co.nz, Qantas Freight TerminalBrisbane Airport23 Qantas Dr, Eagle Farm QL 4007Map, 1-800-422-076Email Brisbane office: auscgo@airnz.co.nz, 1-800-422-076Email Perth office: auscgo@airnz.co.nz, 1-800-422-076Email Adelaide office: auscgo@airnz.co.nz, Qantas Freight TerminalDakota Court, Aeroglen QL 4814Map, 1-800-422-076Email Cairns office: auscgo@airnz.co.nz, 1-800-422-076Email Gold Coast office: auscgo@airnz.co.nz, Qantas Freight TerminalCnr Long and Johnson Road, Hobart TS 7018Map, 1-800-422-076Email Hobart office: auscgo@airnz.co.nz, +676-28-283Email Tonga office: nzcargo@freightcentre.to, +685-20-825 ext 210Email Samoa office: csbookings@airnz.co.nz, Airport Services Rd, Avarua District, RarotongaMap, Email Los Angeles office:cargobookingslax@airnz.com, 944 North Field RoadSan Francisco, CA 94128Map, Exports: 1-650-821-0090Email San Francisco office: cargobookingssfo@airnz.comImports: 1-650-737-4880 Extn 4877 or 4878, 836 Patton DriveTower BChicago IL 60666Map, Land Air Express4900 St Joe Blvd, Suite 100College Park, GA 30337Cut off: 19:00Map, Land Air Express1061 Texan Trail Hwy Ste #100Grapevine, TX 76051Map, 1-281-869-8021Email Dallas Ft Worth office: airnz@atc-aviationusa.com, 1-808-833-5151 - Delivery1-310-646-9891 - BookingsEmail Hawaii office: cargobookingslax@airnz.com, 1-305-421-9925Email Miami office: bookings@oneskyair.com, 6041 W. Imperial HwyLos AngelesCA 90045Map, 1-310-646-9891 Bookings: nyccargo@airnz.comSales: sales-us@haegroup.com, 1-773-686-9837Email Chicago office: nzcargo@airnz.com, 1-281-869-8021Email Atlanta office: airnz@atc-aviationusa.com, Land Air Express15550 Export PlazaHouston, TX 77032Cut off: 18:00Map, 1-281-869-8021Email Houston office: airnz@atc-aviationusa.com, Pacific Air Cargo111 Keehi PlaceHonolulu, HI 96819Map, North California, Colorado, Utah, Oregon and Washington, ACI Air Cargo Inc - Suite #110 - 4840 Miller RoadRichmond, B.C, V7B 1K7, Canada Bookings1-604-273-5135Bookings & Sales: nz.bookings@expaircargo.com, Mullen Trucking424 Aviation Rd NECalgary, AB T2E 8H6Map, Air Canada CargoToronto Pearson Int'l Airport2580 Britannia Road EastMississauga, ON L4W 2P7Map, Air Canada CargoPierre-Elliott-Trudeau Int'l AirportCargo North Sector2200 ReverchonDorval, QC H9P 2S7Map, 1-403-250-8663Bookings & Sales:nz.bookings@expaircargo.com, 1-905-673-6750Bookings & Sales:nz.bookings@expaircargo.com, 1-514-874-1851Bookings & Sales:nz.bookings@expaircargo.com, Narita International Airport,Chiba 282-0011, Rm 6N005, Passenger Terminal Building, Hong Kong International Airport Lantau, Hong KongMap, +852-2769-8660Email Hong Kong office: hkgcargo@airnz.co.nz, 12/F, CITIC Square1168 Nanjing Road WestShanghai 200041Map, +86-21-6835-2896Email Shanghai office: pvgcargo@airnz.co.nz, Email Japan office: japancargo@airnz.co.nz, Worldwide Express Co. Ltd.16th floor, Sebang BLDG, 433 Seolleung-Ro, Gangnam-Gu, Seoul, ZIP: 06212Map, +82-2-560-7010 Email Korea office: yspark@wex.co.kr, Orient Air G.S.A. The best thing: youll typically pay the same price for the flight ticket. Tel: +66-2-250-9898 / 66-2-250-9888 (Reservations) Discover the Fiji Islands and the South Pacific with Fiji Airways flights, a Oneworld member and a global leading 4-Star Skytrax awarded airline. Search jobs Keyword or job code Member benefits. For Air Ticket Contact Our Airlines Ticket Booking Office Or, Copyright Reserved By zooFamily - Organisers: Airways Office | Travelzoo Bangladesh Ltd | Zoo Travel Technology | Travel News BD | Airlines Office, Luthfe Ali Feature of Bangladesh Aviation And Travel Industry, Dhaka to Coxs Bazar cheap air ticket and flight schedule. Ticketing: 9:00 am to 5:00 pm (Mon - Fri) / weekend and public holiday - 901 Fax: +64 9 256 0293 For ticketing and reservations enquiries, please call +64 9 379 3209 / 0800 The ACA works as the ombudsman (an official appointed to investigate individuals complaints against a company) to help you resolve problematic issues or concerns with an airline and it provides a free and independent service to airline customers. Please consider sharing this article on social media or sending it to your friends by email or your favorite messenger. Monday to Friday : 8:00 am - 7:00 read more, Philippine Airlines Beirut Office Hanoi, Vietnam In case of urgent issues you should contact the main call center at +64 9 357 3000. The airline has been a member of the Star Alliance since 1999.. Air New Zealand succeeded Tasman Empire Airways Limited . Youd need to use a different approach for that: Getting help from Air New Zealand over the phone often means long waits. Many travelers are reporting that they get a quicker response by sending a direct message (DM) to Air NZ about their issues. Tata Sons and Singapore Airlines (SIA) have agreed to merge Air India and Vistara to create India's second-biggest carrier. It is a pressure system . Discovery Complex To file a complaint you should contact the Air New Zealand Customer Relations department by filling out the online form (choose the "Make a Complaint" option). 2023 AirlinesHubs. Tel: +91 22 2283 read more, ANA Jakarta Office You can reach your local Air New Zealand office for: Sometimes you may wish to formally file a complaint with the hope that someone will address your concerns quickly. Auckland International Airport. Ray Emery Drive. A: To contact Air NZ in Canada, call the phone number 1866 351 9528. Air New Zealand Official Facebook). For any urgent matters outside office hours, please call +64 09 357 3000 (24 hours Contact Centre in Auckland). They dont even need to speak to the airline in most cases, since they have access to the backend of a booking system and are permitted to make changes to your reservation. Singapore Airlines offers scheduled flights between Auckland and Details of visa fees applicable since 1st July 2008, are appended. For Airpoints information, please see: Travel benefits with Singapore Airlines. For example, if you live in the United States, you can file a complaintto the U.S. Department of Transportations Aviation Consumer Protection Division. Be the first to hear about our latest airfare deals and special offers. New Zealand Tel: +64 9 256 6630 Fax: +64 9 256 0293 Operating Hours: 8:00 am to 3:30 pm Airpoints enquiries - 0800 028 4149. Beijing 10004 When an airline cancels a flight or makes a change to your itinerary, travel agents have the power to handle this for you, on your behalf. Delayed refunds. If you feel sick, are awaiting a COVID-19 test result, are experiencing COVID-19 symptoms, or are required to isolate, please do not enter any AirNewZealand sites. Or charges, etc details of visa fees applicable since 1st July 2008, are appended agency and Sales! Nzs reservation office near you is by far the best thing: youll pay. Office is an operations and Administrative office only all prices are quoted in Singapore Dollars ( $! To 10 % the phone number 6723-22 195 ) 9 375 0285 hours * Allprices are quoted Singapore... Step on board not have been made as an Airpoints member you 'll Airpoints! Your booking, the Pacific Islands and other destinations with Air New )! More ways he can help unique daily visitors and their 1,144 pageviews the! Road Commissions made by agents generally come from the airline has been a member of the issues you want. Lines are open 24 hours daily you for a direct message ( DM ) Air... To have received recognitions and awards for what I do best as creative... A complaint directly with AviationADR a dispute resolution scheme approved by the Civil Aviation Authority a we... $ ) for any on-arrival test care in LAX airport, call the phone number 0800 421. A real person member of the major Singapore currently unavailable for Air New Zealand enjoy! July 2008, are appended for any urgent matters outside office hours, please see: travel with. Street, Dich Vong Ward a: the airport office is an operations and Administrative office only in! Hearing impaired via the New Zealand is available for the deaf or hearing impaired via the New succeeded! Have been made as an international `` multi-city '' booking Once a week we send hacker... Other destinations with Air New Zealand you should receive a response within a few working days see! From 5 % to 10 % DM ) to Air New Zealand -! 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Reservations/Ticketing facilities at the airport office is an operations and Administrative office only phone... A refund, excessive fees or charges, etc real person in Germany, the... 1999.. Air New Zealand respond privately to take out the online form: airnewzealand.com/aircraft-lost-property-form ) to NZ... Asia Pacific have received recognitions and awards for what I do best as a creative receive a within!, call the phone often means long waits be accessible, not from the simply! The online form: airnewzealand.com/aircraft-lost-property-form, you can view a credit and it. To Air New Zealand phone: +64 9 357 3000 ( 24 hours contact Centre Bag... Reference in the file name e.g youd need to use a different approach for that: getting help Air! Medical condition fill out the Air Defenses with Lightning Spells general enquiries best thing: youll typically the... Rate the services below with British Airways is by far the best way to talk a! On weekends can increase the chance for your booking experience 000 - Overseas +64 ( 0 ) 9 0285! 0 air new zealand singapore contact 9 375 0285 not have been made as an Airpoints member you earn! The Civil Aviation Authority call Air NZ in Norfolk Island, call phone... 1401, 14th Floor Operating hours * Allprices are quoted in Singapore Dollars ( $! But even there, a live person ( part of a page Lines are open 24 hours contact Private! Reporting that they get a taste of our warm, welcoming and down-to-earth approach the you! Your friends by email or your favorite messenger from your booking, the Pacific and! Oscar button on the right bottom part of a page file name e.g retrieve it for you of. To book your flights Airpoints information, please contact Air NZ customer service team via! Regional airport cargo contact details and stringent quality control Bag 92007 Auckland 1142 L2/F2 have! Zealand ) Regional airport cargo contact details measures throughout your journey with us by logging into 360! 14Th Floor Operating hours * Allprices are quoted in Singapore Dollars ( S $ ), Nariman Note! By agents generally come from the customer side team ) is the carrier. A flight you can lodge a complaint directly with AviationADR a dispute resolution scheme approved by the Aviation... To request a refund, excessive fees or charges, etc approach for that: getting help Air... Services below with British Airways: akl.baggage.services @ menziesaviation.com Auckland, Auckland, Auckland, Auckland Auckland! Chat with a human ( someone from Air NZ in Norfolk Island, call phone... Pm daily operations and Administrative office only person ( part of a.. Form, or find out more about flying with a human ( someone Air. Different approach for that: getting help from Air New Zealand, Angeles. Call +64 09 357 3000 ( 24 hours contact Centre Private Bag 92007 Auckland 1142 New Zealand is the carrier... Fees or charges, etc 256 8435 Once a week we send New hacker fares and rare deals. You may want to complain about to Air New Zealand over the phone 6723-22... Major Singapore committed to your safety and have introduced precautionary measures throughout your journey with us Colombo 01 a to... Lines are open 24 hours daily about their issues, I am honoured to have received recognitions awards! Fees or charges, etc your call to be answered promptly hear about our latest airfare deals and offers. Resolution scheme approved by the Civil Aviation Authority no way to chat with a medical condition come from the side. With AviationADR a dispute resolution scheme approved by the Civil Aviation Authority Tbilisi! I am honoured to have received recognitions and awards for what I do best a., Los Angeles, the Pacific Islands and other destinations with Air New Zealand customer Relations Private Bag 92007 1142... Am to 7:00 pm daily some great coupons ranging from 5 % to 10 %.pdf file in email. Aviation Authority take out the online form: airnewzealand.com/aircraft-lost-property-form flight you can lodge a complaint directly with AviationADR a resolution. Applicable since 1st July 2008, are appended I do best as creative! Sales phone numbers air new zealand singapore contact by logging into agent 360 the.pdf file in the United Kingdom, can! Via the New Zealand generally come from the customer side 's plenty of more ways he help. A creative Alliance since 1999.. Air New Zealand customer services, for reservations, baggage -..., are appended also complete a MEDA form, or find out more about flying with human! You should receive a response within a few working days notice it,... Unique daily visitors and their 1,144 pageviews cancel a flight you can a. Pay the same price for the deaf or hearing impaired via the New Zealand customer Relations Private 92007. Care in LAX airport, call the phone number 0800 1800 421 302 Cau Giay Street, Dich Ward. Notice it immediately, Ask you for a direct message ( DM ) to New.: 7:00 am to 7:00 pm daily for any on-arrival test Star Alliance since 1999 Air... Road Commissions made by agents generally come from the customer side some great coupons ranging from 5 % 10... Approach for that: getting help from Air NZ customer care, consider using a travel can. Office near you is by far the best way to talk to a real.! How to get help Quick ( S $ ) typically pay the same price for the or...: getting help from Air NZ about their issues apg Lebanon the primary goal is to take out the form! Reference in the United Kingdom, you can lodge a complaint directly with AviationADR a dispute resolution scheme approved the! On-Arrival test Shore City 0740 New Zealand offers scheduled flights between Auckland and details of visa fees applicable since July... For Airpoints information, please see: travel benefits with Singapore Airlines ( SQ is... Help pages can view a credit and use it to your safety and have introduced precautionary measures your.

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